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Faye B. | Elance
 
176985602337900
Last Sign-in: Feb 18, 2016

Faye B.

How May I Help You Today?
   United States
  |  6:47 pm Local Time

Overview

My name is Faye and I provide accurate and professional administrative, customer support, transcription and data entry services. Allow me to help you serve, support and retain your customers, and gain new business. I look forward to hearing from you.

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Nov 28, 2011|Virtual Assistant|$162|Completed
|
5.0
Jun 11, 2011|Transcription|$554|Completed
May 22, 2011|Customer Service|$27|Completed
|
5.0

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Portfolio

I wrote small niche articles and testimonial blurbs as a freelancer on a web content...
I wrote small review and testimonial blurbs as a freelancer on a web content...
I wrote small niche articles and testimonial blurbs as a freelancer on a web content...
Researched and input data for Portland, OR area employers into spreadsheet for client.
I enjoy creating and designing simple, one page websites utilizing WordPress. For...
Client sent me several hundred "raw" articles to be formatted, lightly edited...
Client sent me several hundred "raw" articles to be formatted, lightly edited...
I create product listings on major eCommerce marketplaces such as eBay and Etsy. This...
I create product listings on major eCommerce marketplaces such as eBay and Etsy. I...
Here is a screenshot of a short typing test I took on TypingTest.com. I currently type...

Skills (8)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
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Office Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Transcription
My Score
avg
English Speaking Test
My Score
avg
Passed
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
U.S. Word Usage Test
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Email Etiquette Certification
My Score
avg

Service Description

I have over 10 years of experience working within corporate and small business environments.

I know and use office software, hardware and cloud services such as MS Word, MS Excel, MS Outlook, Dropbox, SkyDrive, Basecamp, Express Scribe, HootSuite and Evernote. I am a creator and keeper of lists. I take ownership of my work and do my own research, organizing, typing, writing.

I will help you get things done to your specifications. I have a current, complete, verifiable resume and reference list available upon request. I look forward to working with you!

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Employment

International News and Information Media Company
Seasonal Financial Transcript Editor
2012 - Present
Receive, record and edit quarterly financial earnings transcripts utilizing Total Recorder, ART Editor, Express Scribe software, wireless, noise cancelling headphones and foot pedal. Transcribe...
Self Employed Freelancer
Freelancer
2009 - Present
Freelance virtual, personal, administrative assistant specializing in customer service and care support utilizing email/Skype/chat/help desk software, financial transcript editing, general...
Mystery Call Shopping and Auditing Company
Mystery Call Shopper/Mystery Call Auditor
2012 - 2012
Perform time sensitive mystery shops by phone, email and online chat software according to client profile, requirements and specifications. Receive and adhere to monthly schedule. Perform mystery...
U.S. Federal Law Enforcement Agency
Human Resources Assistant
2005 - 2008
Received, prepared, processed and transmitted Time and Attendance payroll for more than 250 employees in three offices on a biweekly basis. Administered the annual Summer Internship Program for...
Statewide Daily Newspaper
Editorial Assistant
2001 - 2002
Reported to Associate Editors and Perspectives Book Editor. Assisted with computer input and editing of letters in the Letters to the Editor section. Received, sorted and distributed mail to...
International Fragrance and Flavor Company
Laboratory Technician/Perfumer's Assistant
2000 - 2001
Compounded synthetic and natural materials according to specified formulations created by Primary Chemist/Perfumer. Maintained raw materials inventory utilizing industry computer software.
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

virtual assistant
personal assistant
administrative assistant
data entry
transcription
financial transcription
financial transcript editor
ecommerce
customer service
product review
help desk
chat support
email support
brand ambassador
writing
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
fancydesk
Type
Individual
Member Since
March 2011
Elance URL
Verifications
0
Faye B. | Elance

Faye B.