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Farrah S. | Elance
 
176985602337900
Last Sign-in: Aug 7, 2015

Farrah S.

Communications professional
   Philippines

Overview

Minimum Hourly Rate $5

I am fast learner, independent, reliable and versatile person. Been in the BPO industry since 2009 which helped me gain skills in handling different types of campaign - from customer service to financial accounts. If you need a results-oriented person to do the work for you, you can most definitely count on me

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Skills (10)

Tested

Service Description

I have a total of 6 years work experience in customer service support and 1 year experienced in email support. My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized for my contribution towards my departmentís success.
I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.

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Employment

Grupo Noa
Customer Service Representative
2014 - Present
Teletech Dumaguete
Customer Service Representative
2009 - 2014

Education

AMA COMPUTER COLLEGE
B.S. COMPUTER SCIENCE
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Overview  |  Job History  |  Resume/C.V.

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Identity
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FarrahSales
Type
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Member Since
August 2015
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Farrah S. | Elance

Farrah S.