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Fiona W. | Elance
 
176985602337900
Last Sign-in: Mar 9, 2015

Fiona W.

Offering Professional and Timely Assistance.
   Kenya
  |   Nairobi, Nairobi Area

Verified Freelancer

Fiona W.'s identity has been verified.  Learn More

Overview

I have excellent communication and drafting skills. I speak and write clearly and effectively; listen to others, correctly interpreting messages from others and responds appropriately. I develop clear goals that are consistent with agreed strategies; identify priority activities and assignments; adjust priorities as required; allocate appropriate amount of time and resources for completing work; foresee risks and allow for contingencies when planning; monitor and adjust plans and actions as necessary; use time efficiently. I establish and...

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Portfolio

I did a project on CRM systems used in Banking systems. This was to make the...
I did a project on CRM systems used in Banking systems This was to make the...

Skills (10)

Tested
Public Relations
Office Management
Call Center
Call Centers
Analysis
Team Leadership
Customer Satisfaction
Business Strategy
Management
Project Management

Service Description

I posses strong interpersonal and presentation skills:
Ability to work independently as well as in a team
Attention to detail and a sense of procedure
Strong organizational skills

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Employment

INc
Customer Service Engineer
2014 - Present
Incharge of handling company & coperative emails globaly.
Jumia Kenya
Customer Service Representative
2013 - 2014
Assist online customers in placing and verifying of orders and prompt delivery to their doorsteps.
Earth Water Company Ltd.
Office Administrator.
2012 - 2013
Assist the Director and Manager of the Company in day to day office activities.
Kencall EPZ
Telesales Representative
2010 - 2011

Education

University of Nairobi
Degree
-
University of Nairobi
Certificate
-
Graffins College.
Certificate
-
University of Nairobi
Diploma
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Emailing
Administrative Assistance
Data Entry and Sales.
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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0
Total
Milestones
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Reviews
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Clients
Total
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Identity
Username
Fayona
Type
Individual
Member Since
February 2015
Elance URL
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0
Fiona W. | Elance

Fiona W.