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Frances Loraine C. | Elance
 
176985602337900
Last Sign-in: Apr 15, 2014

Frances Loraine C.

Quality Assurance and Communications Specialist
   Philippines
  |   Cebu, Cebu
  |  8:45 pm Local Time

Overview

Minimum Hourly Rate $5

I am currently a Quality Assurance and Communications Specialist. With that, I understand the value of quality work and excellent customer service.

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Skills (10)

Tested
Quality Assurance
Customer Service Test
My Score
avg
Microsoft Word 2007 Test
My Score
avg
Publishing
Blogging
Management
Training

Employment

Author Solutions, LLC
Quality Assurance and Communications Specialist
2012 - Present
Ensure that Sales Representatives would adhere to the company's policies and procedures without compromising excellent customer service and needs based publishing options. - Listen and evaluate...
Aegis Philippines
Communications Coach and Peer Trainer
2011 - 2012
- Conduct enhancement training, and refresher courses. - Assist in training new hires to make them ready once they start assisting customers with their healthcare insurance concerns. - Asses and...
Aegis Philippines
Member Services Associate
2010 - 2011
Account: Blue Shield of California
Cebu Chamber of Commerce
Project Assistant - Cebu Business Month
2010 - 2010
In charge of the ICT and BPO thrust of Cebu Business Month which is a month full of events and activities. This usually happens every June.
Solvate Inc.
Marketing Editor
2009 - 2010
Responsible for writing articles and blogs in relation to the computer softwares the company produces to increase product awareness and sales. - Write blogs in different websites that talks about...

Education

AMA University
Bachelor of Business Administration (B.B.A.)
-
University of San Carlos
Bachelor of Business Administration (B.B.A.)
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
fcrystal87
Type
Individual
Member Since
February 2014
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Frances Loraine C. | Elance

Frances Loraine C.