Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Felicia M. | Elance
 
176985602337900
Last Sign-in: Jul 16, 2012

Felicia M.

CUSTOMER SERVICE EXPERT
   United States
  |   Bronx, NY
  |  9:24 am Local Time

Overview

Delivering the highest level of customer service with a structured and organized work ethic. Administrative duties looked over, twice, three times...to ensure accuracy. Executing all tasks with a perfected process.

To obtain a life of perfect moderation in each event/task in my life. I am a young and vibrant individual, I have ambitions beyond the moon . As I am a young mother, to be able to raise my children and accomplish many goals at the same time is a fabulous feat. Not only do I look forward to raising a close knit family but...

Read More »

Skills (10)

Tested
Socially comfortable
Meticulous
Polite and well spoken
Works well under pressure and/or high volume
Organized and structured work ethic
Extremely computer oriented: Excel
Turning bad situations into great ones with a smile
Great Phone Etiquette
Mailing timely
Large cash handling

Service Description


Chase Bank
A daily routine followed through with a precise outcome. Deposits, Withdrawals, Balance & Account inquiries among many other computer related tasks, no matter how menial the task. Mail orders, receiving and sending, responding with accurate information on each subject. A fast paced environment with extreme turnover, requiring your best customer service & smile.

Tre Bella in Montauk Manor
A catering business as well as a fine dining restaurant in a prestigious location, requiring my utmost attention. I executed a perfect stay with superb attention to presentation of beverage and meal and a socially comfortable atmosphere. Each evening I performed administrative duties. I was the only server 9 times out of 10.

P & J Productions
Duties consisted of recruiting clients, scheduling appointments, meetings, and locations. Answering phone inquiries with a polite and well knowledge presence. Making everything happen!

NY Hair
Running a smooth day with appointments I previously book for the stylists I worked for. Taking all phone calls from two phones. Maintaining a clean, professional, and positive environment. Advertising and merchandising duties. Handling cash, credit, and check for all products & services. Assistant to stylists requiring me to shampoo/condition, scalp treatments, and much more.

Prudential(Stuart, Florida)
Duties included, but not limited to, filing daily research and service. A mixture of computer duties were necessary involving Excel,...

Read More »

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
FeliciaNM
Type
Individual
Member Since
June 2012
Elance URL
Verifications
0
Felicia M. | Elance

Felicia M.