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Fernando S. | Elance
 
176985602337900
Last Sign-in: Apr 29, 2015

Fernando S.

Technical Support and Customer Serv.Specialist
   Mexico
  |   Aguascalientes, Aguascalientes

Verified Freelancer

Fernando S.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

I'm a multitasked professional. Mostly my background comes from computing technical support but besides that I can do transcriptions and any related task to software or hardware field. Also I have some knowledge in sales and customer care fields.

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Mar 27, 2014|Research|$22|Completed
|
1.4
Mar 16, 2014|Virtual Assistant|$25|Completed
|
5.0

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Skills (10)

Tested

Service Description

* Scored Top 10% for English
* Scored Top 10% for Business Writing
* Scored Top 30% for Technical Writing

I share a vested interested in producing quality work and providing excellent customer service for my clients. I offer quick response and turnaround times. I strive for excellence and positive customer experiences.

- Competent, conscious, resourceful, and creative.
- Natural leader but also a good listener and able to follow instruction.
- Well-rounded in virtual and print communications and public relations.
- Tech-savvy and budget-conscious.

My skills are available a la carte for your next project:

TECH SOLUTIONS
- Websites(Design and Administration)
- IT Support
- E-solutions for Business
- Digital File Management

LANGUAGE - English and Spanish
- Translation
- Transcription
- Technical Writing
- Business Writing

DESIGN AND LAYOUT
- Adobe InDesign
- Adobe Photoshop
- Adobe Fireworks
- Adobe Illustrator

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Employment

Softtek
Servers Administrator
2013 - 2014
Attending service tickets from Electronic Arts Canada regarding maintenance tasks for servers Monitoring servers activity by graphics and charts Creating activity reports and logs files about...

Education

Huawei Tecnologies de Mexico
Datacom Training
2012 - 2012
Huawei Tecnologies de Mexico
VideoConference Training
2012 - 2012
Huawei Tecnologies de Mexico
IP-PBX Training
2012 - 2012
Telvista
Softskills
2007 - 2007
Universidad Autonoma de Baja California
Bachelor in Computing Science
1990 - 1996
Overview  |  Job History  |  Resume/C.V.

Keywords

Technical Support
Translations English /Spanish
Data Entry
Email Handling.
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Identity
Username
fernando-s-islas
Type
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Member Since
December 2013
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Fernando S. | Elance

Fernando S.