“This rating is completely unwarranted and was clearly the result of some sort of fit thrown by the client (possibly she was just in a bad mood due to an unrelated reason?) I will waste no more time than to respond with these three points:
1. I explained to sooooophi exactly what to expect, what she would receive, in what time, and answered every single question she had. If she said, "hey can we have a meeting to go through this" or something similar, I would have absolutely obliged as I do with all clients. Additionally, if not satisfied with the campaign, why not contact me for a refund? Would have happily done so.
2. The ads and campaign that I built for her are STILL live despite her supposed dissatisfaction and pausing the campaign (I found the ad live searching for a keyword from the campaign). So it was really THAT bad that you kept it running?
3. Regarding her comment of ongoing management, I was unlinked from her AdWords account immediately after delivering the campaign with a response of "For the moment, I'm not interested in ongoing ad management, let's see first if this goes somewhere". What does that even mean...let's see first if this goes somewhere?
Regardless, this is now in the past. Best of luck to you!!!
Freelancer Feedback Comments for Client:
“Bad experience as a freelancer, I recommend avoiding. The overall project went fine but out of nowhere she leaves me a negative review, without even communicating to me any concerns or requesting a refund. ”