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Florence D. | Elance
 
176985602337900
Last Sign-in: Mar 3, 2015

Florence D.

customer/technical support, encoder, assistant,
   Philippines
  |   Baguio City, Benguet

Overview

I am a very dedicated and hardworking person with 3 years total of customer service experience (over 2 years experience as a technical support and less than a year experience as a customer service/billing rep).. I also worked as an office assistant and have handled various clerical duties which I know are very essential in Virtual Assistance..I am computer literate and have fairly enough knowledge about Microsoft office tools (Word, Excel, Powerpoint, Internet softwares). I am artistic and creative.I am also resourceful and inventive..If...

Read More »
Jun 17, 2013|Virtual Assistant|Private|Working
Jun 17, 2013|Customer Service|Private|Working
Jun 12, 2013|Customer Service|Private|Working
Mar 25, 2013|Virtual Assistant|Private|Working

View All »

Portfolio

This is just one of the flyers I made for Springhill Credit..Designed by me.
A flyer I made for Springhill Credit, Designed by me.

Skills (2)

Tested
english language proficient
flexible

Employment

AEGIS People Support- Account: Salliemae
Csutomer Service Representative
2011 - 2012
I work a total of 40 hours a week at times even more. as a CSR, We should be fast and alert, we should be able to utilize all our resources to research, update information, troubleshoot etc....
SITEL Philippines Corporation
Technical Support Representative
2008 - 2010
Being a TSR wasn't easy the first time since i wasn't technical and didn't know much about computers or the internet. But after a few months of training I got used to the job and have done well i...
UC-BCF Service Center
Student Assistant
2005 - 2008
Being a working student sure wasn't easy but i was able to manage my time with studies and my job. I was a sales girl for a few months and was moved to the office to do various office works which...

Education

University of the Cordilleras
Bachelor of Science in Business Administration
2005 - 2008

Keywords

customer/technical support
encoder
assistant
Microsoft Excel
Word
Powerpoint
Infusionsoft
Photo editing
researcher
My Snapshot
2
Elance Level
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  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
flo122887
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Florence D. | Elance

Florence D.