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Gladelyn Francia | Elance
 
176985602337900
Last Sign-in: Jan 19, 2016

Gladelyn Francia

Administrative Support and Customer Support
   Philippines
  |   Las Pinas, Calabarzon

Verified Freelancer

Gladelyn Francia's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

Your company can leverage on my Administrative Support and Customer Service Experience and Passion for Training.

I am doing various virtual assistance projects for numerous Clients effectively and excellently for 3 years. These skills are vetting, lead generation, data entry, web research, administrative assistance, customer service, job posting, social media scheduling and posting,and updating documents in different Microsoft Office programs namely Word, Excel and Powerpoint. I am proactive, resourceful, quality-oriented and...

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Mar 29, 2016|Virtual Assistant|Private|Working
|
4.4
Aug 8, 2014|Customer Service|Private|Completed
Jun 14, 2014|Content Management|Private|Completed
May 31, 2014|Virtual Assistant|Private|Completed
|
5.0

View All »

Portfolio

The software tutorial blog I created as my first website. It features different...
Client: Ken Corp I handled different contractors for a restaurant websites themes. I...
Several clients I created more than 20 research documents as a Virtual Assistant for a...
Clients: Numerous clients I researched different information from different...
Clients: Jobaroo and Feedback Loop I manage client┐s Twitter account to promote and...
client: Jobaroo I manage the Facebook account of my client┐s business. I search its...
Client: Ascend HR Corp I handled the Submission Queue of client's groups and...
Client: Ascend HR Corp I scheduled job postings to several job boards websites. These...
Clients: eJenn Solutions, Jobaroo, and Feedback Loop I schedule posts and retweets to...
Client: eJenn Solutions (@CBBullard, @KimTrotman, @SucceedInBiz, @oddlyme_,...
Clients: Jobaroo and Feedback Loop I use this software to schedule weekly tweets and...
Client: eJenn Solutions (@CBBullard, @KimTrotman, @SucceedInBiz, @oddlyme_,...
Client: Feedback Loop Client delegated Google account for emails and contacts in the...
Numerous clients I organized and saved clients' documents (e.g. Word, Excel, and...
Client: Regadget I downloaded, modified, and edited different photos that are needed...
Client: Feedback Loop and Jobaroo Trello is a Project Management site where my client...
Client: Jobaroo I managed and uploaded job postings available for Backpackers.
Client: Feedback Loop I transferred All Leads to other corresponding Pipelines.
Client: MO Mulla I created accounts and uploaded email and newspaper template that was...
Client: Feedback Loop I administered the SEO Leads of client from the client's...
Client: Ascend HR Corp I inputted and updated the job postings to the client's website...
Client: Ken Corp I assisted the client in finding another contractor for his project....
Client: Ken Corp and Jobaroo I use this software to upload and share different...
Email addresses that I use where the clients send me the projects/ tasks.
. I checked their websites and create powerpoint analysis using the points to Quality...

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
Computer Skills
Computer Skills Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Helpdesk
Help Desk Certification
My Score
avg
Administrative Support
Administrative Assistant
My Score
avg
Passed
Time Management
Time Management Test
My Score
avg
Passed
Virtual Assistant
Internet Research

Service Description

Email Marketing (GetResponse), use of Job Boards (MomMD, Jobaroo, The Ladders, NCHCR, ACHE, ACHCR, Craiglist, PA Job site, MD Job site, Nursing Jobs.com, LinkedIn, Taleo, Bullhorn Reach, WiseStep, FeeTrader, Job Description Creator, College Central Network, Symplicity, Experience, MyInterfase, OwlLink), Social Media (Twitter, Facebook, Pinterest, LinkedIn, YouTube, Google Plus, Buffer, Pluggio, Hootsuite, LinkedIn), Web Conferences (Skype, Talkshoe, Yahoo Messenger, Google Hangout), CRM (Pipedrive, Zendesk, Zopim), Multimedia (VLC, Window Media Player), Calendar (Google Calendar), Shared Documents (Dropbox, Scribd, Trello, Google Drive), Browsers (Google Chrome, Mozilla, Internet Explorer), Emails (Yahoo Mail, Gmail, Microsoft Outlook), Blogs (Blogger, Wordpress), and Platforms (GSAP, CRM, Microsoft Office, Taleo)

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Employment

Fluor Philippines (Shell Malampaya Project)
Administrative Assistant
2011 - 2011
It is one of the leading publicly traded engineering, procurement, construction, maintenance, and project management companies. Responsibilities included: * Maintains office coordination and link...
Shell Business Service (Asia) Centre
Customer Service Professional
2008 - 2011
SBSC-Manila provides processing services related to finance, human resources, procurement, customer service and other business needs to Shell companies around the world. Responsibilities...

Education

De La Salle University
Bachelor of Science in Commerce major in Business
2001 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Elance Level
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  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
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Clients
Total
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Private
Private
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Per Client
Identity
Username
franciagladelyn
Type
Individual
Member Since
May 2013
Elance URL
Verifications
0
Gladelyn Francia | Elance

Gladelyn Francia