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Frederica C. | Elance
 
176985602337900
Last Sign-in: Jun 29, 2015

Frederica C.

online researcher, customer service, phone support
   Philippines
Philippine Heart Center

Overview

Minimum Hourly Rate $3

I'm a hard worker. I pay attention into details and I always make sure my work is done and accurate. I'm an eager to learn and I'm dedicated to my work. Also, I make it a point to ask questions about information I do not know and I keep a log of notes to refer back to. I believe if given the opportunity I will not disappoint you.

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Portfolio

PTSD Statistics Report for Veteran Women in United States
Was able to do a research of Book events in NY for November and listed it down as an...
Research for Non Profit Org in states that helps PTSD Veterans

Skills (8)

Tested
Customer Service
Customer Service
My Score
avg
Passed
Phone Support
Computer Skills
Email
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
General Office Skills
Management Skills
sales

Employment

AFNI PHILIPPINES
Financial/Technical Support Representative
2014 - 2014
RESPONSIBILITIES: Setting up Payment Arrangements for the customers Handing partial and full payments of each accounts Checking network issues and troubleshooting for each device inquiry...
Courtside Services
Financial Services Representative
2012 - 2014
RESPONSIBILITIES: Payout Scrubbing New Account Verification Handing daily reports such as Suspicious account reporting, IP Location Mismatch, Processor Inquiries Merchant Adjustments ...
LWS Media Philippines
Senior Merchant Development
2009 - 2012
RESPONSIBILITIES: Manages posting and editing offers for 8 websites and make sure that everything is correctly posted. Reports directly to the CEO and president regarding operations issues and...
ICT Philippines
Customer Service Representative
2009 - 2009
RESPONSIBILITIES: Handled retail banking for Washington Mutual clients like account inquiries, deposits, online banking. Amendable to work in shifting schedule Customer Service handling...
OSRP LLC
Account Executive B2B
2007 - 2009
Company Name : OSRP LLC a subsidiary of PC Mall Position Title : Account Executive Position Level : 1-4 Years Experienced Employee Specialization : Sales - Engineering/Technical/IT Industry : Call...
TRG Philippines
Outbound Sales Representative
2006 - 2007
Work Description: 'Outbound calls for Australian, United Kingdom and Canadian Accounts. Retention for UK Mobile Plans (Orange) Cold calling to let client sign up for a 24 month plan for...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
Jobs
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0
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Identity
Username
fredericaconcha
Type
Individual
Member Since
October 2014
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Frederica C. | Elance

Frederica C.