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Fredrick Gil Cruz | Elance
 
176985602337900
Last Sign-in: Aug 20, 2015

Fredrick Gil Cruz

Experienced Virtual Assistant & QA for callcenters
   Philippines
Quezon city

Verified Freelancer

Fredrick Gil Cruz's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Currently a virtual assistant for a mortgage broker. On my free time I teach English online and I'm also trained on basic to advanced music editing. I have almost 5 years of call-center experience which was spent mostly with Quality Assurance and Training.

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Portfolio

Skills (10)

Tested

Employment

FGCF
Virtual Assistant
2014 - Present
Virtual Assistant Company Confidential ( Part Time ) Sept 2014 - current Job Description: Encoding and Analysis of Legal documents to a CRM. Database maintenance of deals. Needs Analysis for...
Arvato Bertelsmann
Quality Assurance Coach
2013 - 2014
Quality Coach Arvato Bertelsmann April 2013 February 2014 Job description Provide feedback on calls taken by agents based on product knowledge and quality guidelines. Provide a...
Stream Global Services
Quality Assurance Representative
2009 - 2013
Central Quality Representative Stream Global Services Philippines June 2011 April 2013 Job description Provide feedback on calls taken by agents based on product knowledge and quality...
Unionbank of the Philippines
Associate Accounts Officer
2009 - 2009
Associate Accounts Officer UnionBank of the Philippines February 2, 2009 July 2009 Job Description: In charge of handling the portfolio of existing clients through proficient management of...
HSBC
Junior Business Development Manager
2008 - 2009

Education

University of Santo Tomas, Manila, Philippines
Bachelor of Science in Commerce,Major in Economics
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
fredrickgilcruz
Type
Individual
Member Since
June 2015
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Fredrick Gil Cruz | Elance

Fredrick Gil Cruz