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Farah Catapusan | Elance
 
176985602337900
Last Sign-in: May 8, 2015

Farah Catapusan

Telemarketer, Virtual Assistant, Customer Service,
   Philippines
  |   Dumaguete City, Negros Oriental

Overview

Minimum Hourly Rate $3

Expertise in Telemarketing, Appointment Setting and Lead Generation.
Worked for 13 years in the field of Customer Service both homebased and in a physical office.
Handled delicate accounts which I have completed successfully and was promoted to a team lead role due to my dedication, skiills and Reliability.
Can work with less supervision and you get the value of what you paid me.

Read More »
Mar 14, 2013|Customer Service|Private|Completed
|
3.9

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Portfolio

Skills (10)

Tested
Customer Service
Customer Service
My Score
avg
Passed
Market Research
Call Center Skills
Call Center Skills Test
My Score
avg
Medical Billing and Coding
Medical Billing
My Score
avg
Passed
Phone Support
Telephone Etiquette
My Score
avg
Passed
Sales
Outbound Sales
My Score
avg
Passed
outbound calling
Inbound marketing
Selling
Telemarketing

Service Description

Provide top notch Telemarketing, Customer service and Web Research skills.

* I don't stop until an issue with a customer is resolve. Going an extra mile
* I'm not a passive staff but I ensure that I also share ideas that could help the company to improve its service
* Excellent leadership skills who can work with less supervision


Read More »

Employment

Teletech Holdings
Team lead/ Supervisor
2006 - 2012

Education

Sillliman University
Bachelor in Business Admin Major in Mgt.
-
Silliman University
Bachelor in Secondary Education Major in Math
-
Silliman University
Bachelor in Business Administration Major in Mgt.
-

Keywords

customer service chat email telemarketing outbound calling data entry virtual assistant inbound phone
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
frhctpsn
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Farah Catapusan | Elance

Farah Catapusan