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Gener S. | Elance
 
176985602337900
Last Sign-in: Jun 5, 2015

Gener S.

   Philippines
Mabalacat

Overview

I'm a seasoned customer service specialist who have supported different campaigns like CapitalONE UK Fraud, Microsoft X-BOX, T-Mobile and was with UPS Freight. I have been exposed to several system platforms. I am armed with 6 years worth of customer service experience that made me a savy in the said field. I am keen user of several social media platforms such as Facebook, Tweeter & Instagram.

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Skills (10)

Tested
Customer Service
Technical Support
Logistics
Sales
Team Building
Operations Management
Troubleshooting
Microsoft Word
Customer Satisfaction
Process Improvement

Employment

UPS Freight
Senior Customer Service Representative
2011 - 2015
The scope of support that we provide to customers is universal. We help our customers with their needs from the time the shipment gets quoted, picked up, shipped & delivered. We even provide...
Microsoft XBOX
Tier 1 Technical Support Specialist
2010 - 2010
The campaign’s slogan at that time was to give technical help to our customers who are experiencing difficulties with the product they’ve bought and we also gave “in-game” walk through with games...

Education

Angeles University Foundation
Bachelor’s Degree
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
G08Sanchez
Type
Individual
Member Since
June 2015
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Gener S. | Elance

Gener S.