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Ganesh Wickramasinghe | Elance
 
176985602337900
Last Sign-in: Feb 21, 2016

Ganesh Wickramasinghe

Customer service expert/Data Entry Operator
   Sri Lanka
  |   Nugegoda, Western

Overview

Minimum Hourly Rate $4

An engineering graduate from the university of Kingston UK with IT and customer services experience. I am a motivated, adoptable and a responsible graduate seeking a position which will utilize the organizational, IT, Customer service, and communication skills developed during working in the UK.
I have skills and knowledge essential for data-entry operating, Communication, Customer service, managing key areas of an organization, and the problem solving skills needed in finance.
Full time availability, fluency in English, team work spirit,...

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Portfolio

Skills (10)

Tested
English
UK English Basics
My Score
avg
Data Entry
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Sales management
Customer Service
Customer Service
My Score
avg
Customer support
Facebook Marketing

Service Description

1. I worked a shift manager in the McDonald's New Malden branch UK from 2012-2014. Dealing with customers and the crew of a McDonald’s in the UK requires the ability to communicate, working under pressure, and to handle difficult situations with tact sensitivity. With this experience, i would provide a gold-standard service to your customers.

2. Conducted a PowerPoint presentation to the crew of McDonalds New Malden and Bentalls centre on how to complete the weekly brush clean for the combination freezer (Taylor C602). Moreover, i successfully completed the individual project, where i had to do a PowerPoint presentation to the lecturers panel. Therefore, i have the required experience on PowerPoint presentations, and i am willing to use that experience to offer a high-standard service.

3. As a shift manager, I was responsible for the opening and closing the computerized till system of the restaurant, entering the sales to the computer system, Handling money, using MS office, dealing with customers, dealing with customers over the phone, sending/replying emails, achieving sales targets etc. Therefore, i am willing to offer those services to the best of my ability to my clients.

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Employment

Mcdonald's New Malden UK
Shift Manager
2012 - 2014
Joined as a crew member in 2009 and was promoted to crew trainer and a shift manager in 2011 and 2012 respectively. During the time I was working as a crew member, I was regarded as the best in the...

Education

Alethea International School (Dehiwala/Sri Lanka)
GCE O-level
-
Pulse First Aid UK Ltd
First Aid at work
2013 - 2013
Mcdonald's Head Office UK
Basic Shift Management Course
2013 - 2013
Universty of Kingston UK
BEng Hons (Aircraft Maintainance Engineering)
2009 - 2010
Alethea International School (Dehiwala/Sri Lanka)
Edexcel A-level
2004 - 2006
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
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Ganeshw86
Type
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Member Since
May 2015
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Ganesh Wickramasinghe | Elance

Ganesh Wickramasinghe