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Gaurav K. | Elance
 
176985602337900
Last Sign-in: Nov 4, 2014

Gaurav K.

   India
  |   Delhi, NCT

Overview

Working for an organisation which has scope and growth. Giving 100% in what ever work is given to me.

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Skills (10)

Tested
BPO
Customer Service
Escalation Management
CMS
Customer Satisfaction
Team Leadership
Telephone Skills
PeopleSoft CRM
KPO
Excel

Employment

Liquid Paper Finserve Pvt.Ltd
Assistant Manager
2013 - Present
Working as an Assistant Manager, Managing Team Coordinating between the client and colleagues. Taking Care of Entire Customer Service Report Generations. Interview Selection
Barclays shared services
Process Adviser
2010 - 2013
Responsibilities/Achievements Handling Call Flow Provide On Floor Support Handling Escalations Detect Fraud and Process Refund.
Sitel India BPO
Technical Support Executive
2009 - 2010
Handling Dell Technical Support Provide the Support and Resolve the issue Up selling the Dell Product

Education

The Global University of Nagaland
B.A;
-
Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Gaurav07021987
Type
Individual
Member Since
November 2014
Elance URL
Verifications
0
Gaurav K. | Elance

Gaurav K.