Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Gyan Deang | Elance
 
176985602337900
Last Sign-in: May 3, 2015

Gyan Deang

Cost Effective Customer Service Professional
   Philippines
  |   Porac, Pampanga
  |  7:15 am Local Time

Verified Freelancer

Gyan Deang's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $9

Let's maximize your profit by efficiently minimizing your expenses through my cost-effective service. Contact me and be satisfied.

I believe that cost-effective service is the perfect balance of quality work, fast turnaround time and affordable price. That is what I offer, and it is what you will get.

With my extensive experience and knowledge in outsourced business processes like Customer Service, Sale & Marketing and Admin Support, you are assured to receive optimum results for a reasonable price.

Read More »
Oct 22, 2014|Customer Service|Private|Completed
|
5.0
Oct 22, 2014|Customer Service|Private|Working
Sep 3, 2014|Customer Service|Private|Completed
Jun 27, 2014|Virtual Assistant|Private|Completed
|
5.0

View All »

Skills (10)

Tested
Elance
Elance
My Score
avg
Sales
Outbound Sales Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Email Handling
Lead Generation
Helpdesk
Administrative Support
Call Center Skills
Content Moderation

Service Description

Assertive self-starter with the ability to work with a highly collaborative, team-oriented process, while providing constructive ideas for improvement. Creative thinker with superior communication and interpersonal skills which ensures superb decision-making and problem resolution.

Excellent in time management that enables systematic multi-tasking of activities that leads to cost-effective and seamless results. Broad industry experience with exposure in high growth stage companies which enables business development, standardized processes and optimization.

My areas of expertise where I can help your business:

-Account Management
-Business Development
-Strategic Partnerships

Customer Service
-Phone, Email and Live Chat
-Account, Billing, Order inquiries handling
-Pre-sales, On-sales, Post-sales support
-Technical Support

Admin Support
-Virtual assistance
-Email response handling
-Transcription
-Research
-Data entry
-Social Media Management

Sales & Marketing
-B2B
-B2C
-Appointment setting
-Lead Generation
-Email marketing
-Lead qualification
-Telemarketing
-Sales
-Surveys
-Credit card collections

Read More »

Employment

The Internet Marketing Center
Client & Customer Relations Manager
2011 - 2014
- Managing the company¿s interactions with past, current and potential clients and customers. - Managing systems for marketing track and measure campaigns over multiple channels, such as email,...
Redbeacon
Sales Acquisition
2011 - 2011
- Make warm and cold calls using both marketing-driven leads and contact lists to prospective and existing clients and customers to create new sales and identify and pursue up-sell opportunities....
AusPhil Outsourcing
Operations Supervisor
2009 - 2011
- Assists in the hiring, product training and soft skills coaching of all new members of the team. - Manages the performance and continual development of team members. Completes evaluations for...
iQor
Collection Specialist & Service Desk Analyst 1
2007 - 2009
Collections Specialist - Negotiate while maintaining a manner which shows sensitivity, tact, and professionalism. - Make outbound and receive inbound calls and consistently follow company’s...

Keywords

customer service
telephone handling
email handling
research
transcription
data entry
virtual assistant
lead generation
sales
telemarketing
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
gcmd
Type
Individual
Member Since
November 2011
Elance URL
Verifications
0
Gyan Deang | Elance

Gyan Deang