“The project has been completed more than six months ago and it's ironic that even after repeated messages to reach us for any technicalities, client posted such a low rating feedback without even any consultation.
From the beginning we have been very helpful to him throughout the project. His initial hosting package wasn't good enough for his website requirements.
So, we've suggested best suitable hosting and plan and installed buddypress, integrated third party APIs such as Amazon Web Services. We went outside the scope of the project and helped in various aspects.
Took care of hosting server and site migration in the middle of development. The project itself is a complex project with lot user-roles and privileges, individual user websites with options such as adding photos, videos, sharing with team members, family members and coaches can share games videos with other team coaches. There are membership plans and video/photo upload limitations, Calendar setup for each user website with option to share calendar info with the team website. Communication system between team members and other team coaches.
We were in constant touch with client with explanation documents, user documents and screenshots. We feel that client posted this feedback hastily, but basically a good person, in all aspects. We wish him all the best.
Team Genetec ”