laura c. | Elance
Last Sign-in: Jul 6, 2015

laura c.

Virtual Assistant / Life Management
   United Kingdom
  |  3:09 am Local Time


Howdy Folks, and thank you for taking the time to check out a little about what I do and who I am!

I started freelancing after working as an administrator and manager in a variety of industries including Hospitality, Leisure, Transportation, Fashion, Entertainment and even Veterinary. With a total of 10 years’ experience, I decided it was time to take what I knew and face the big bad world. With a whole lot of hard work and determination (and a gallon of coffee) I got to where I am today.

The focus of what I do is to provide a comprehensive range of professional, cost effective services to all aspects of business. And with the current economic climate, there has never been more demand.
The sad reality of business has meant that a lot of businesses have had to downsize, which is an extremely hard thing to do without it impacting the valued customer. And many new companies have struggled to gain the growth they need and deserve.

I can help with pretty much anything, just ask
Service Description
To make life a little easier, here’s a list of what we do on a regular basis.

Administration Services:

• Data Entry, Creation and Management
• Desktop Publishing
• Credit Control
• Invoicing & Ordering
• Transcriptions (1 to 1, focus groups, scripts, dissertations, telephone & video conferencing. I also have experience with strong accents and speech impediments.)
• Word Processing
• Bulk Mailings.
• Research (Industry / Competitor / Customer)

PA Services:

• Diary (Manual & Computerised) & Email Management
• Proof Reading
• Correspondence
• Quotes & Estimation Preparations
• Travel Arrangements
• Minute Taking
• Meeting Arrangement & Support
• Project Management

That Little Bit Extra:

• Event Organisation & Management
• Social Media
• Sales Support
• Sourcing and Negotiating Products and Services
• Customer Service Support
• Recruitment (From advertising to vetting candidates)
• Marketing Services
• Accounts Management

Life Management:

• Personal Travel (Including Holiday Arrangements)
• Household Accounts & Correspondence
• Personal Shopping Service
• Website Updating & Writing

Some of my personal attributes are:

Typing speed of 60wpm
Creative writing. (Hence the fast typing)
Good sense of humour. (Some would say crazy - but I prefer eccentric)
Honest, dependable and trustworthy. (Fort Knox has nothing on me!)
Sharp, intelligent and proficient. (Why, thank you kind Sir.)
Logical, accurate and systematic. (Very handy with the Post-It notes)
Highly organised and very efficient. (Slightly OCD, but you really can't do this job otherwise!)
Creative and enthusiastic. (Like a puppy with a paint pot)
Committed. (Married to the job, but still in love with it)
Focused on the job and the client. (See above)
Excellent communication skills (Both written and verbal) - (Love having a natter)
Easy to get on with and work with. (As long as you can deal with the Above.)

As you can see from my experience, I am a perfect fit for what you are looking for.
My normal working week is 8am to 6pm Monday to Friday and I am available at weekends, although I do not have specified times, so I can happily accommodate your needs.

I have worked with many small and start up business and with my wide range of skills and attributes. I pride myself on providing a first class service and quality work. I do not work for the sake for the sake of working, it truly is a passion of mine and I love assisting people and businesses.
I have just finished assisting a company in a full time capacity, so I am able to devote as many hours as needed.

I am professional, flexible, friendly and loyal and looking to build long term relationships with my clients.

I work both inside and outside office hours, as I believe that a great VA should always go that little bit further.

If you’re looking for someone who will follow instructions and produce high quality work, you have found what you are looking for.
I relish the possibility of new tasks and goal's.

I am always looking for ways to make my clients happy and to keep one step ahead at all times. That’s me in a nutshell.

Payment Terms
Full payment is required within 14 days of project completion. If on-going work - Payment is required weekly.
Matt Hutley
Hutley Associates, Owner
Personal Assistant, dealing with everythng from invoicing, rescourcing, call / diary management.
laura c. | Elance

laura c.