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Genna A. | Elance
 
176985602337900
Last Sign-in: Aug 3, 2014

Genna A.

   United States
  |   Minneapolis, MN

Overview

I hold Bachelors of Arts degrees in Music Studies and English with a minor in Political Science from St. Catherine University. Additionally, my skills include a consistent demonstration of thoroughness, efficiency, accuracy, attention to detail, and communication skills; an exceptional ability to multitask; and the ability to work well independently, as well as with a team of all levels of individuals.

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Skills (10)

Tested
Social Media
Technical Writing
Microsoft Office
Google Docs
Technical Support
Microsoft Publisher
Windows
Troubleshooting
Help Desk Support
Google Apps

Employment

CliftonLarsonAllen
Service Desk Analyst
2014 - Present
St. Catherine University
Network Project Student Lead
2013 - 2014
-Train and supervise new student employees -Assist Associate Network Manager with project design and schedule -Audit network closets, paying careful attention to detail -Trace and relabel all data...
St. Catherine University
Help Desk Consultant
2010 - 2014
-Provide phone, email, and in-person customer service and technical support to resolve IT issues for faculty, staff, and students. -Prioritize issues and refer to supervisors as needed. -React...
St. Catherine University
Admissions Office Ambassador
2013 - 2013
-Receptionist: greet all visitors, answer phone, assist visitors and callers in finding information -Complete daily mass mailings -Act as an ambassador for the University through conducting campus...
St. Catherine University
Office of Academic Affairs Intern
2013 - 2013
-Designed and created an E-newsletter template -Conducted interviews -Wrote content for an edition of the E-newsletter
Prairie River Camp
Belayer
2011 - 2013
-Assist climbers, ages ranging from four years through adult, as they climb the rock wall -Ensure safety protocol is followed on and off the rock wall elements
Pet Project Rescue
Grants Research Intern
2012 - 2012
I researched and drafted grant proposals.

Education

St. Catherine University
Bachelor of Arts - English
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
gennaanderson
Type
Individual
Member Since
August 2014
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Genna A. | Elance

Genna A.