Expert in customer service with excellent English grammar. Being in the BPO Industry for almost four years has taught me to work in a fast-paced environment and made me used to dealing with different type of customers.
I can play the role of Customer Service Representative, can be phone or chat support. I am capable of providing a world-class customer service. I worked at Sutherland Global Services as a Reservation Associate for Avis and Budget Group, two among the best car rental companies in the US. A year after, I was transferred to Amazon.com, one of the leading shop-on-line companies, as a Customer Service Representative for six months. Few months after, I was hired at TeleTech Customer Care Management Philippines, Inc. as an Account and Billing Specialist for T-Mobile USA. I was also trained to assist customers in doing troubleshooting on their devices like gadgets from Apple and Samsung.
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