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Get Online Team | Elance
 
176985602337900
Last Sign-in: Apr 15, 2014

Get Online Team

Professional customer service on web.
   Singapore
  |   Singapore, Singapore
  |  9:48 am Local Time

Overview

Our team specializes in providing customer service on your website. We can answer emails and talk with customers on your website instantly. Your customers will love going to your website.

We will assign a team of at least 3 people to work on your website 24/7 for only $99 a month. With this amount, you get a team of agents and all the software needed to run the customer service department.

Setup your customer service department now.

Read More »
Mar 21, 2013|Customer Service|$326|Completed
|
5.0
Jan 28, 2013|Customer Service|$0|Working
Jul 25, 2012|Customer Service|$6,600|Completed
|
5.0
Jul 24, 2012|Customer Service|$8,760|Working

View All »

Skills (6)

Tested
Customer Service
Email
Email Handling
Helpdesk
Internet Research
Research

Service Description

We believe strongly in providing customer service on websites. We hope through our efforts, we can instill confidence and provide better support for people buying online.

We understand how expensive it can be in setting up a customer support department with a team. We also know that we cannot compromise on the quality of agents as they communicate directly to customers. We believe we are at an advantage in doing this. Our company is based in Singapore, a city where we can find people suitable for this at a more affordable business cost.

We know that we exist only if your business is growing, so our aim is to be a part of your growing business. Please do not hesitate to contact us any time as we are online 24 hours every day.

Customer Service
Front Line
- Answer sales and technical questions.
- Walk customer through ordering process.
- Explain product or service details .
- Handle international customers. We have staff who can chat in different languages.
- Understand customer needs with possiblity of selling more products or services.
- Check and guide customer through any technical aspect of the website.
- Take notes and messages and pass to you or manager.
- Calm anxious or try to avert any problem due to customer's anxiety.

As a backup solution
- work 24 hours. When your company staff is offline, we are online.
- Instill confidence to your customers that your website business is serious and they can get anyone anytime.
- Instill confidence to...

Read More »

Keywords

email
livechat service
virtual assistant
live chat
online team
phone
assistant
admin work
Company Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
14
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Getonlineteam
Type
Company
Member Since
January 2009
Elance URL
Verifications
0
Get Online Team | Elance

Get Online Team