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Joy Gladys Gedoria | Elance
 
176985602337900
Last Sign-in: Sep 28, 2014

Joy Gladys Gedoria

value your work
   Philippines
bacolod city

Overview

Minimum Hourly Rate $9

Im a single mother and a student. I work for my studies and for my daughter's future. I am a very dedicated and hardworking person. I value my job and whatever task that is given. I never waste an opportunity as long as its for the best.

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Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Passed

Service Description

I have been in BPO iindustry for 6 years now. Been to a lot of call center companies, big or small. I know how to deal with irate and difficult customers. I handled sales, billing, technical and customer services calls.

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Employment

Convergys
Technical/Customer service rep
2011 - 2014
It isone of the big companies here in the Philippines. I was assigned on a cable company that was based in the US. I know how to troubleshoot internet and cable issue. I was in technical, sales,...
Focus Direct
Customer Service Representative
2008 - 2011
I was on customer service department. We deal with customers billing, complains and inquiries. I have handled difficult and irate customers all the time. Ive learned how to be patient, listen and...

Education

Systems Technology Institute (STI) College
infirmation technology
2014 - Present
riveside college
nursing
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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0
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Clients
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Identity
Username
ghee02
Type
Individual
Member Since
August 2011
Elance URL
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0
Joy Gladys Gedoria | Elance

Joy Gladys Gedoria