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Girlie F. | Elance
 
176985602337900
Last Sign-in: Nov 14, 2014

Girlie F.

Expert in Call Handling
   Philippines
  |   Mandaluyong City, National Capital Region

Overview

Minimum Hourly Rate $3

I have great sense of responsibility, very high attention to details and organization, above average research and analytical skills, with the ability to summarize complex findings, strong written and verbal communications skills, excellent skills in communication and collaboration, highly inquisitive and motivated. I am very creative and resourceful, proficient with Microsoft Office applications, able to work in a team environment as well as independently, resilient to changes and working beyond normal hours, experienced in working within a...

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Skills (9)

Tested
Customer Service
Telephone Handling
Customer Service
My Score
avg

Employment

VXI Global Holdings Inc.
Customer Care Professional
2014 - 2014
- Answer all customer queries and requests promptly. - Provide excellent customer service and experience.
JP Morgan Chase Bank
Fraud Review Analyst II
2007 - 2013
- Work credit card accounts with reported fraudulent activities - Evaluate and investigate fraudulent accounts through available tools and customer contact - Responsible in recovering losses after...
INFOnxx Phils. Inc.,
Team Lead/Supervisor
2003 - 2007
The purpose and scope of my position is to effectively assist in the running of a team and the call center floor operations. We also have to provide the Customer Service Representatives (CSR) the...

Education

University of Santo Tomas
BS in Commerce Major in Business Administration
-
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
Ghelai10
Type
Individual
Member Since
August 2014
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Girlie F. | Elance

Girlie F.