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Giorgio W. | Elance
 
176985602337900
Last Sign-in: Mar 22, 2015

Giorgio W.

   Philippines
  |   Cebu City, Central Visayas

Overview

My role is the direct report of a group of team leaders.
My major responsibilities are:
- financial planning
- employee engagement
- employee retention
- team lead scheduling and staffing
- contingency planning
- client relations
- data analysis of operational metrics
- seat utilization planning
- team lead roster realignments
- interdepartamental relations
- performance development assistance
- team lead coaching
- team lead retention
- strategic planning
- other operational ad hocs

Read More »

Skills (10)

Tested
Employee Engagement
Strategic Planning
Coaching
BPO
Operations Management
Workforce Management
Call Centers
Process Improvement
Customer Experience
Contact Centers

Employment

UnitedHealth Group
Assistant Manager
2014 - Present

Education

University of San Carlos
Bachelor's Degree
-
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
giorgiowei
Type
Individual
Member Since
March 2015
Elance URL
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Giorgio W. | Elance

Giorgio W.