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Gloria V. | Elance
 
176985602337900
Last Sign-in: Jun 2, 2011

Gloria V.

Technology management professional
   United States
  |   Allen, TX

Overview

Professional with extensive experience in all aspects of business, management, and technology. Excellent communicator, motivator, and team builder. Outside the box thinker, ambitious, and determined. Excel at startups and managing difficult projects.

Specialties
Technology specification, start up planning and implementation, team building / recruiting / hiring, customer retention, contract negotiations, business writing, facilities build out

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Skills (10)

Tested
Operations Management
Project Management
Network Administration
Helpdesk
Windows Vista
Windows XP Administration
Microsoft Windows Server
Technical Writing
Wi-Fi
Bookkeeping

Service Description

Technical skills
Development of technical documentation, engineering documents, and training materials.
Proficient with DNS, TCP/IP, SMTP, POP3, DHCP, VPN, T1, ISDN, DSL, cable.
Install, upgrade and support desktops, laptops, servers, LAN / WAN, routers, switches, hubs, modems, CSU/DSU, Windows Server 2000, 2003, SBS, Active Directory, IIS, Windows 95-98 and XP.
Proficient with Microsoft Word, Excel, Access, PowerPoint, Project, Visio, Outlook, MapPoint; security products & firewalls such as Norton, McAfee, AVG, Zone Alarm, Spybot; Peachtree Accounting; Paint Shop Pro.

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Employment

DG
Technical Support Analyst
2010 - Present
Provide support to television stations for troubleshooting issues with satellite receivers, receive servers, automation transfer and dubbing stations, show content, and other broadcast media...

Education

Lee College
Associate of Applied Science in Technology
1976 - 1978

Keywords

project management
business writing
technical writing
help desk
networking
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  • 12 months
  • Lifetime
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Identity
Username
gittinitdone
Type
Individual
Member Since
August 2008
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Gloria V. | Elance

Gloria V.