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Inderpal Singh | Elance
 
176985602337900
Last Sign-in: Aug 9, 2010

Inderpal Singh

Exp Project Manager in ITES and Project Mgmt
   India
  |   Delhi, New Delhi
  |  12:09 am Local Time

Overview

Minimum Hourly Rate $10

I have over 10 years worth of positive Virtual work experience. Holding positions as Area Manager, Project Manager, Assistant Manager, Virtual Assistant for a variety of company's including BPO, Education, Publishing, Web Development and Marketing to name a few.

--Worked as Area Manager for North India with Saab Group India from July 2008 to May 2010.
--Worked as Project Manager/Branch Head with National Institute of Management from January 2006 to July 2008.
--Worked as Assistant Manager - Operations Vanguard Info Solutions (Telecom...

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Skills (2)

Tested
Customer Service Test
My Score
avg
Passed
Email Etiquette Certification
My Score
avg
Passed

Service Description

Key Responsibilities (Role)

--Overall supervision of projects, managing quality and deadlines. Establish application development methodologies, best practices and build environments to support team development.
--Direct communication with clients and implement client policies and strategies It.
--Service area (including Sales Performance Report, Balance Scorecard, and other various metrics).
--Prepare reports on productivity and quality and submit to Director. Interact with Director for workforce development and training related issues. Perform additional duties as assigned by Director.
--Manage work assignments for team and ensure whether Sales are met. Implements tools for team development (work authorization, tracking, defect tracking, traceability, etc).
--Manage the resolution of all intra-process functional issues related to differences amongst businesses and/or functional groups. Lead various Centre wide Initiatives.
--Ensure that Branch expenses are met within the agreed budget and make the branch is profit center for the institute.
--Ensure that good relationship is maintained with vendors and the supply chain.

Metrics & Reporting

--Co-ordinate and analyze operational and service management metrics and report service management metrics and reports.
--Ensure that Sales target of branch are met with respect to time and quality.
--Responsible for creating and providing functional and operational reports to executive management. Prepare reports on productivity...

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Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant Customer service
Project Management
Data entry
Administrations
Internet Research
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
gkdhawan
Type
Individual
Member Since
June 2010
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Inderpal Singh | Elance

Inderpal Singh