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Elsa Pecache | Elance
 
176985602337900
Last Sign-in: Sep 14, 2012

Elsa Pecache

Virtual Asst, Copywriter, Cust Svc, Journalist
   Philippines
  |   Muntinlupa City, NCR
  |  1:04 pm Local Time

Overview

Experienced virtual assistant, web content and blog writer, and customer service/call center representative for top international banks in the United States and the United Kingdom; Experienced legal and general transcriber;
Professional media worker for print and broadcast.

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Skills (5)

Tested
English Grammar
English
Microsoft Word
Call Center Skills
Customer Service

Service Description

Virtual Assistant; copywriting/blog writing; inbound customer service; transcription of legal and general topic audios; news writing, news editing & proofreading; newscasting & voice talent; script writing for advertisements; research; essay writing.

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Employment

Zendesk
Fulltime Virtual Assistant
2011 - 2012
Work involved email correspondence, and updating website content.
http://www.ziphone.org
Fulltime Virtual Assistant & Writer
2010 - 2011
Work involved press releases research, rewriting, headline creation, search for tags & keywords using Google Adwords, and upload of press releases using WordPress.
CallGraph
General Transcriber
2010 - 2010
Blog/News Website
Part time Homebased Blog/News Writer
2010 - 2010
Researches and writes blogs/news articles regarding recent iDevices (iPhones, iPads, iPods) trends, technology, computer software, among others. Also writes news articles regarding world events,...
Brandtology
Social Media Analyst
2010 - 2010
Home based job analyzing consumer and customer comments found in social media like Facebook, Tweeter,and various forum sites towards various institutions and popular brands (Nike, Citibank, Nokia,...
Homebased Verification and Data Entry
Verifier/Data Entry
2010 - 2010
J.P. Morgan Chase Bank, N.A.
Risk Management Analyst 2
2007 - 2010
Analyzes received calls from Business credit card holders to establish whether callers are the true card members or fraudsters, before disclosing any information regarding their accounts and...
Trans-Pacific Medical
Legal Transcriber
2008 - 2009
HSBC Data Processing Philippines
Processing Executive
2005 - 2007
Worked as a customer service representative engaged in verifying credit card and debit card members in the United Kingdom in order to process card related transactions, including transaction...
Philippine Daily Inquirer
Provincial Correspondent
1998 - 2000
Bombo Radio Philippines
OIC Station Manager
1994 - 1999
Appointed OIC Station Manager from February to July 1998, and managed the overall operation of the station (administrative, news and public affairs, drama, and technical departments). She directly...

Education

Lyceum-Northwestern University
Bachelor of Laws
2000 - 2005
University of the Philippines
Bachelor of Arts in Journalism, minor in Broadcast
1989 - 1994

Keywords

virtual assistant copywriter blog writer customer service transcriber journalist writer
My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
globalhelper
Type
Individual
Member Since
June 2010
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Elsa Pecache | Elance

Elsa Pecache