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Gloria Cedeno II | Elance
 
176985602337900
Last Sign-in: Mar 14, 2016

Gloria Cedeno II

Outbound Sales, B2B, Lead Generation, Cold Calling
   Philippines
  |   Makati City, Metro Manila

Overview

Minimum Hourly Rate $5

I have been in a Call Center industry for 5 years now. Experienced in Outbound Sales (Business to Business and Residential Clients) Lead Generation, Telemarketing, Customer Service and Technical Support. I have more than 3 years of experience in Sales Outbound Account (Warm and Cold Calling) 1 years of experience in Customer Service and Technical Support and more than 1 year of experience in Lead generation. I also had a working experience in Administration, Supervisory position in Marketing and Direct Selling (Clothing line).

I have all...

Read More »
Nov 3, 2015|Telemarketing|Private|Completed
|
5.0
Sep 23, 2015|Lead Generation|Private|Completed

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Portfolio

Skills (10)

Tested
Customer Service
My Score
avg
Passed

Employment

Telus International Inc.
Outbound Sales Representative
2010 - 2013
• Outbound Sales Account • Inbound Sales Account • Cold Calling • Handled Telco Accounts (Alltel, Telus Canada, Vodafone, Optus and Make It Cheaper) • Selling High Speed Internet, Home Phone...
Synnex-Concetrix Inc.
Technical Support Representative
2009 - 2009
• Provide technical support through voice, email and chat to address customer’s concerns on installation. • Configuration of networking devices, troubleshoot, diagnose product feature and...
Callbox Inc.
Telemarketer
2008 - 2008
• Perform various tasks such as data profiling and B2B (business to business) appointment setting. • performing telephone surveys up to making sales calls • Excellent in handling customers...
Bayo Inc.
Supervisor
2005 - 2006
• Prepare and modify documents including correspondence, reports , memos and Emails. • Maintain inventory and ensure items are in stock. • Ensure pricing is correct. • Utilize information...
Viva Video City
Head Cashier
2004 - 2005
• Answer customers' questions, and provide information on procedures or policies. • Compute and record totals of transactions. • Establish or identify prices of goods, services or admission, and...
Jollibee Foods Corp
Dining Crew
2003 - 2004
• Answer customers' questions, and provide information on procedures or policies. • Providing effective and exceptional service to customers and of course must always maintain the station clean and...

Education

AMA Computer College
Bachelor of Science in Information Technology
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Outbound Sales
Telemarketing
B2B
Lead Generation
Cold Calling
Customer Service
Technical Support
Administration
Order processing
Data Entry.
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Identity
Username
GloriaCedenoII
Type
Individual
Member Since
October 2014
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Gloria Cedeno II | Elance

Gloria Cedeno II