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Emin Medic | Elance
 
176985602337900
Last Sign-in: Jul 11, 2014

Emin Medic

Customer Support, Admin Support, Virtual Office
   Bosnia and Herzegovina
  |   Velika Kladusa, USK
  |  9:09 pm Local Time

Verified Freelancer

Emin Medic's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $10

Having an MBA degree, Senior Professional in Supply Management Certificate, over 15 years of experience in Business Management, Logistics, Recruitment, Training, Operations & Outsourcing, I offer professional high quality service with focus on efficiency and customer service.

For me, business is just as much personal growth as it is about building wealth. Every agreement with client must be a win-win arrangement which is the only way to build long term business relationship and assure sustainable growth of the company.

Read More »
Jan 15, 2013|Customer Service|Private|Working
Jan 15, 2013|Customer Service|Private|Completed
|
5.0
Jan 2, 2013|Customer Service|Private|Completed

View All »

Portfolio

Wordpress website to promote Phone Loading business in Philippines. It is a simple and...
http://www.vmobilemarketingsecrets.com

Skills (9)

Tested
General Office Skills
Office Skills Test
My Score
avg
Computer Skills
Computer Skills Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Microsoft Word
Microsoft Word 2010 Test
My Score
avg
Internet Marketing
Internet Marketing Test
My Score
avg
Passed
English
U.S. English Basic Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Negotiation
Negotiations Skills Test
My Score
avg
Passed
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed

Service Description

Customer Service, Answering Services, Help Desk, Order Processing, Inquiry Handling, Product Technical Information, Direct Mail Response, Reservations and Bookings, Toll Free Response, Level I and II Technical support services, Insurance Claim Processing, Credit Card Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
********************************************************************

*Maximize productivity, reliability and effectiveness.
*Increase revenue streams
*See continuous improvements in business processes
*Experience innovations in technical support
*Decrease your workload
*Lower your labor costs
*Control costs and outcomes
*Virtual Assistant- Secretarial work such as appointment scheduling, data entry, message taking, emailing for client, mailing out information, and other receptionist duties

*********************************************************************



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Education

University of Liverpool
Master of Business Administration
-

Keywords

Customer Service
Answering Services
Help Desk
Order Processing
Inquiry Handling
Product Technical Information
Direct Mail Response
Reservations and Bookings
Toll Free Response
Level I and II Technical support services
My Snapshot
5
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Gluepower
Type
Individual
Member Since
April 2010
Elance URL
Verifications
0
Emin Medic | Elance

Emin Medic