Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Ricardo V. | Elance
 
176985602337900
Last Sign-in: Jul 1, 2014

Ricardo V.

TELEMARKETER,outsourcing agency
   Philippines
  |   tarlac City, tarlac city

Overview

Minimum Hourly Rate $3

I am a seasoned Customer Service Specialist.,telemarketer, appointment setter,sales agent in various accounts I've handled financial or billing concerns to sales and customer service. I have also experienced doing outbound calls to endorse a certain product to prospective clients. My exposure to the BPO industry has greatly honed my skills and over the last 5 years, I have acquired enough knowledge as a customer service associate, mentor, trainer, and team leader intern.I am seeking a challenging role where my technical, analytic,...

Read More »
Jan 8, 2014|Lead Generation|$0|Completed
Jan 7, 2014|Lead Generation|$0|Completed
Sep 2, 2013|Telemarketing|$0|Working
Aug 1, 2013|Lead Generation|$0|Working

View All »

Portfolio

We help financial institutions simplify payment processing and improve the customer...
www.allaboutthebaby.com All About The Baby, LLC launched in March 2011 with the goal of...
Telemarketer, Sales expert, Appointment Setter,
weprovide the best resources and information on medical providers found in a multitude...
Telemarketer, Sales expert, Appointment Setter
Telemarketer, Sales expert, Appointment Setter
acts as the first point of contact for Symantec Enterprise Customers seeking technical...
Customer Care Representatives take inbound calls to complete sales transactions; upsell...

Skills (10)

Tested

Service Description

About the Company

GMS is a Contact Center, with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs.
What we take very seriously are the skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants!

Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, You might be interested in outsourcing your campaign.
I have a 50 seats Call Center with 5mbps internet speed in the Philippines. We provides business process outsourcing solutions for companies in the Philippines, the United States, Canada, Australia, and the United Kingdom. It offers call center outsourcing, information technology, and back room services; inbound calls , inquiries handling, help desk, outbound sales, information lines, reservations, order response, overflow, mail order programs, complaint handling, customer acquisition, and prescription services account servicing, publishing, up-selling, welcome calling, lead generation, order/sales verification, payment reminder, collection, cross-selling, dealer location, and anti-attrition programs.

I also have a team of Call Center professionals working from home. Our team is composed of 250 young, highly skilled and educated persons, willing and able to get the job done with optimum...

Read More »

Employment

ALL ABOUT THE BABY-TNT Outsourcing
SALES REPRESENTATIVE/ TELEMARKETER
2011 - 2013
www.allaboutthebaby.com All About The Baby, LLC launched in March 2011 with the goal of redefining the aggregation of the best prenatal and new mom names on the planet. The company CEO is the...
PlacidWay
PATIENT COORDINATOR
2011 - 2012
schedules patient for their surgery and any medical services. PlacidWay is designed as the ultimate resource for the health and wellness tourism industry, more commonly known as medical tourism. At...
NCO
Customer service representative
2011 - 2011
Customer Service Representative: T-mobile Customer Care Representatives take inbound calls to complete sales transactions; upsell merchandise; and resolve customer concerns. Representatives receive...
National Diabetic Association
SALES REPRESENTATIVE/ TEAM MANAGER
2011 - 2011
supervise and manage daily calls,
USA webpross
Website Design Lead Generator
2010 - 2011
i worked as a lead generator and Sales expert for SEO and websites.
Sutherland Global Services
Customer service representative
2010 - 2010
The Sr Customer HUB Agent acts as the first point of contact for Symantec Enterprise Customers seeking technical support; responsible for routing incoming calls from around the world correctly...
Sutherland Global Services
Customer service representative
2010 - 2010
The Sr Customer HUB Agent acts as the first point of contact for Symantec Enterprise Customers seeking technical support; responsible for routing incoming calls from around the world correctly...
Sutherland Global Services
Customer service representative
2010 - 2010
The Sr Customer HUB Agent acts as the first point of contact for Symantec Enterprise Customers seeking technical support; responsible for routing incoming calls from around the world correctly...
SITEL
Client Service Analyst
2008 - 2010
Job Title Client Service Analyst I About First Data First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant...

Education

Central Luzon Doctors Hospital Educational Institu
Bachelor of Sciece in Nursing
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Sales Expert
Telemarketer
Customer service
Call Center
Outbound
inbound
Appointment Setting
lead generation
outsourcing
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
GMS2012
Type
Individual
Member Since
February 2012
Elance URL
Verifications
0
Ricardo V. | Elance

Ricardo V.