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Celeste C. | Elance
 
176985602337900
Last Sign-in: Oct 25, 2013

Celeste C.

Serious and Long term Work Here Only :)
   Philippines

Overview

Minimum Hourly Rate $7

A career driven person, able to multi-task and highly skilled with the BPO processes. Customer service oriented person, guaranteed to perform well both inbound and outbound, voice and non-voice support for your campaigns, content writer, telemarketing, technical support, appointment setting and lead generation. Able to write scripts, blogs and whatever niches you want done.

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Portfolio

Skills (10)

Tested
Drawing
Voice Over
Voice Talent
Blogging
Content Writing
Creative Writing
Ghostwriting
Poetry
Translation Tagalog English
Lead Generation

Service Description

I feel that I am the best person for the job since I am equipped with the right training and experience that is needed for the position. Apart from that , I have other skills that I can bring in to the table as an add on for other tasks that the job may entail. Such includes my ability to perform admin tasks, train or orient clients, perform voice over projects and write scripts or articles, that is if the need arises.

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Employment

Outbounders Campaigns
CSR/Chat/Telemarketer/Lead Gen/Appointment setter
2012 - 2013
Shared agent for the company, handling both voice and non-voice accounts, inbound and outbound.
Convergys
Communications Coach Supervisor Support for Citi
2009 - 2010
Provides one-on-one or group coaching sessions with agents who are challenge in effectively communicating with the use of the English language especially in pitching or making a Sale. Creates...
Convergys
Senior Customer Support Associate and Tech. Suppor
2008 - 2009
Responsible in both inbound and outbound calls for Time Warner Roadrunner High Speed Internet valued clients. Provides assistance with their technical queries and other concerns with the...
Teletech Holdings
Customer Service Associate Inbound and Outbound
2007 - 2007
Responsible in both inbound and outbound calls from Charter Communications valued clients. Handles both Cable and High Speed Internet concerns. Assists clients with their billing queries and...
Philippine Health Insurance Corporation
Claims Processor 1 Government Health Insurance
2002 - 2006
Responsible for the receiving and filling of hospital claims for refund to the Philippine Health Insurance Corporation Regional Office. Responsible for the initial screening and verification of...

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
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Milestones
Hours
Reviews
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Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
goodlead
Type
Individual
Member Since
June 2013
Elance URL
Verifications
0
Celeste C. | Elance

Celeste C.