PMP Trained professional, with 16 years of comprehensive experience in Business Analysis, Project Management, Process Improvement & Process Transitioning with specialization in Finance, Insurance, Travel, Airline, Direct Marketing, Retail & Health Care domains
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Exposure of working with international clients in Europe, Middle East, Asia Pacific and U.S.A
• Proficient in end-to-end management of Business Analysis process entailing As-Is / To-Be Analysis, mapping & finalising requirements, developing functional specifications, determining the...
May 14, 2014|Other - Sales & Marketing|Private|Completed
Jun 16, 2013|Data Entry|Private|Completed
Mar 5, 2013|Research|Private|Completed
Mar 4, 2013|Other - Administrative Support|Private|Completed
Available on Skype, FaceTime, eMail
My Services Include:
+Business requirements- Business Requirement Document following industrial ISO/IEEE standards.
+Functional requirements - use case scenarios
+As-Is processes - flowcharts
+To-Be processes - flowcharts
+ Wireframing in connection with Software Requirements.
+ Reviewing of existing documentation written by other requirements teams.
+ System Testing and Quality Assurance
What my clients are saying:
- The project was completed on time as promised and the results were great. Excellent communication throughout, responsive and overall a delight to work with. I would definitely use them again for future projects and would recommend them to others. Thank you!
- Excellent work. Very helpful and professional.
- Understood what I needed and got the job done for a very fair price. Will definitely consider for any future Excel work.
- Gopa is fast and follows directions accurately. Will use again.
- Great Job. Would use again
- Received good assistance from Gopa.timely and clear communication.
- Perfect done!
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MphasiS an EDS Company, India, USA
Senior Business Analyst
2006 - 2011
+ Requirements gathering
- Wrote requirements and functional specifications for and supported the testing of the re-engineering of the flagship web portal for a global investment firm’s business in...
Direct Data Solutions, Dubai, UAE
2003 - 2004
Designed and implemented online system for Unilever Arabia, Dubai that reduced processing time by 50%.
World Network Services, UK, India
1998 - 2003
Led the successful transition of Passenger Revenue Accounting system for clients like Philippine Airlines, Garuda Airlines and SN Brussels Airlines from Speedwing, UK to India in a creditable time...