Fueled by over eleven years of experience in business analysis and project management functions, I have led or worked on engagements in a wide range of business applications for banking, insurance, airline, retail, healthcare and direct marketing across multiple geographies, where I was responsible for requirements gathering and analysis, process improvement, and IT consulting.
I have a Masters in Information Technology from Virginia Tech, Virginia and Post Graduate Diploma in Systems Management from S.P.Jain Institute, Mumbai, India.
If you have questions, or would like any clarification, I am always happy to talk live via telephone, IM or Skype at a time of your convenience.
If you are seeking a jack of all trades, I am the person you are looking for. With 11 years of experience, my background and skill sets are significant. I have worked in various industries serving in progressive roles from Data entry/IT programmer to Project manager.
I have never believed in the "no-win situation" - and have a unique ability in identifying the potential of opportunities, products and people.
My interest in working with companies as a freelance agent stems from a desire to keep my numerous skills sharp, knowing that compliancy breeds failure.
I provide expert, reliable services in the areas of:
* Create Macros in Excel, data cleansing, data extraction in Excel
* Data extraction from any website on the internet including YellowPages, Yelp, Facebook, etc.
* Web Research
* Document creation, editing & formatting, including flyers & brochures
* PDF documents, fillable forms, and conversion
* Ebook formatting
* Project management
* Product listing on online shopping cart, including ebay & Amazon
Virginia Tech University, USA
Masters in Information Technology
S.P. Jain Institute of Management & Research
Post Graduate Diploma in Systems Management
MphasiS an EDS Company, India, USA
Senior Business Analyst
2006 - 2010
She has led or worked on engagements in a wide range of business applications for banking, insurance, airline, retail, healthcare and direct marketing across multiple geographies, where she was responsible for requirements gathering and analysis, process improvement, and IT consulting. Her deliverables in these engagements included business requirements, process maps and functional specification documents.
Wafi Group, Dubai, UAE
2004 - 2005
Minimized outsourcing and increased in-house capability across functions for Wafi Group Dubai.
Created and maintained Wafi Group websites through extensive interaction with external and internal clients.
Direct Data Solutions, Dubai, UAE
2003 - 2004
Designed and implemented online system for Unilever Arabia, Dubai that reduced processing time by 50%.
World Network Services, UK, India
1998 - 2003
Led the successful transition of Passenger Revenue Accounting system for clients like Philippine Airlines, Garuda Airlines and SN Brussels Airlines from Speedwing, UK to India in a creditable time period of 5 months
JADE is a Passenger Revenue Accounting system, based on the best practices of British Airways. It caters services to other airlines also. Modification is done as per the customer requirements.
Gopa was an active member of the transition team for getting the entire JADE project from Speedwing UK to India which involved staying in London for five months and setting up the same environment in India for the software development and maintenance of JADE