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Donna Gracie | Elance
 
176985602337900
Last Sign-in: Jul 13, 2014

Donna Gracie

Over thirty (30) years of secretarial work.
   United States
  |   Liberty, ME
  |  8:46 am Local Time

Overview

Minimum Hourly Rate $10

If you are looking for quality work, then you have found the right person. I have over 30 years of secretarial experience and I will provide excellent quality of service to you and your customers. I can help you with your Data Entry (Excel), Typing, Microsoft Word, Virtual Assistance, Research, Email, Transcription, Customer Service, all Phone Handling jobs, E-commerce site jobs, and any other office job you may need help with. I am detail oriented, self motivated, reliable, and trustworthy.

Read More »
Jul 13, 2014|Virtual Assistant|Private|Completed
|
5.0
Mar 24, 2014|Mailing List Development|Private|Working
Jul 17, 2013|Mailing List Development|Private|Completed
Jan 5, 2013|Word Processing|Private|Completed
|
5.0

View All »

Portfolio

Used the list I made in Microsoft Word and put the info that Client wanted (after...
Looked up insurance companies in each state that handled short term rentals and listed...

Skills (7)

Tested
Microsoft Excel
Computer Skills
Computer Skills Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
Knowledge of Microsoft Office
Time Management
General Office Skills
Office Skills Test
My Score
avg

Service Description

I have worked as a medical secretary, legal secretary, and an insurance office secretary. When it comes to secretarial work, I have done most things. I have typed up legal documents, researched real estate titles, typed up real estate titles, billing - both (patient & client) and insurance (medical). At one point, I worked in a rope factory and even did payroll. I also have an account with an online auction site. I had my own website (which I made myself) up and running for a couple of years. I have many years experience doing the following jobs:

Data Entry (Excel)
Typing (65+ wpm)
Computer Skills
Microsoft Word
Research
Email
Phone:
Incoming and outgoing
Telemarketing
Customer Service
a little Payroll experience
some Bookkeeping experience
Mail - receiving and sorting
Banking
Time Management
Transcription



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Employment

self
Freelancing
2010 - Present
At home freelancing jobs; research, transcribing, data entry, typing, virtual assistant, customer service, phone calls
Piggly Wiggly Daycare
Office Administrator
2006 - 2011
took care of children, as well as took care of the business aspects of the daycare; bookkeeping; record-keeping; filing; billing; Microsoft Word; Microsoft Excel; Time Management
Pease Agency
Admin. Assistant (Insurance Secretary)
1999 - 2006
incoming and outgoing phone calls; insurance forms; banking; billing; Microsoft Excel; Microsoft Word; Time Management; emails, transcription, customer service, help desk
Atty Susan Thiem
Office Administrator (Legal Secretary)
1985 - 1999
Office Admin: typed legal documents; helped with title searches; typed real estate titles; incoming and outgoing phone calls and faxes; handled incoming and outgoing emails and mail; banking; time...
Dr. John Welch (neurologist)
Admin Assistant (Medical Secretary)
1980 - 1985
Admin Assistant; billing of patients; insurance co; medical transcriptions; incoming and outgoing calls; appointments; typing

Education

EMTC
Secretarial School
- 1979
MVHS
H.S. Diploma
- 1976

Keywords

Microsoft Word
Microsoft Excel
Typing
Research
Email Lists
Time Management
Customer Service
Virtual Assistance
Data Entry
Transcription
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
gram46
Type
Individual
Member Since
August 2011
Elance URL
Verifications
0
Donna Gracie | Elance

Donna Gracie