Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Lyman Castro | Elance
 
176985602337900
Last Sign-in: Jan 8, 2015

Lyman Castro

Seasoned Help Desk, Desktop Support Specialist
   Philippines
  |   Bacoor, Cavite

Overview

Minimum Hourly Rate $11

IT professional with 6+ years of experience in the BPO industry with proven skills and ability to reduce systems down time and meet SLA.

Read More »

Skills (10)

Tested
HTML5
Linux System Administration
MySQL Administration
PHP5
Windows XP Administration
Windows XP Test
My Score
avg
Passed
Wi-Fi
Unix
TCP/IP
Microsoft Windows Server
Computer Skills
Computer Technician Test
My Score
avg

Service Description

Operating Systems: Sun Solaris 9 and 10, Linux SUSE and RHEL, HP-UX, AIX, Windows Server 2003, 2008 and 2012, Windows XP, Windows Vista, Windows 2007
Languages and Database: PHP, Laravel, CakePHP, Bash Shell scripting, MySQL
Hardware: Storagetek, IBM tape libraries, Netbackup Appliance, RSA Token, Laptop, Desktop
Ancillary Skills: Netbackup 6.5, 7.1, 7.5 and 7.6, Control M, Microsoft Office, VPN, Active Directory, Blackberry Enterprise, Network troubleshooting, tape management (data center)


Read More »

Employment

Telus International Philippines
Systems Administrator Netbackup
2013 - Present
Systems Administrator Netbackup | Telus International Philippines, ISO 20000 Certified January 2014 – Present • Provide day to day operational activities for backup and recovery teams including...
Telus International Philippines
Technology Analyst
2012 - 2013
April 2012 – January 2014 • Made sure all kinds of potential major issues are reported by performing daily system monitoring, verifying the integrity and availability of all hardware, server...
Telus International Philippines
Desktop Support Engineer
2011 - 2012
• Identified all possible causes of domain account lockout reducing significantly the amount of time it takes to fix the issue. • Took the initiative to collect some of the best practices and...
Telus International Philippines
Help Desk Analyst
2010 - 2011
• Provided technical assistance to Telus employees via phone or chat. • Diagnosed and resolved software and hardware issues. • Identified and escalated high severity issues that require urgent...
Dell
Technical Support Specialist
2007 - 2009
• Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining consumer’s computer. • Did troubleshooting on network connectivity, desktop...
Overview  |  Job History  |  Resume/C.V.

Keywords

Help Desk
Desktop Support
Remote Support
IT Support
IT Specialist
Technical Support
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
greattech
Type
Individual
Member Since
July 2012
Elance URL
Verifications
0
Lyman Castro | Elance

Lyman Castro