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grecia f. | Elance
 
176985602337900
Last Sign-in: May 7, 2015

grecia f.

   Dominican Republic
  |   Santo Domingo, Distrito Nacional

Verified Freelancer

grecia f.'s identity has been verified.  Learn More

Overview

Successfully completed customer service and sales courses. Proven competency in dealing with customers from various classes assisting them with orders and answering their questions regarding products and services. Excellent communication, organizational, and interpersonal skills. Eight years experience in call centers. Bilingual English and Spanish.

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Portfolio

Scholastic achievements
Resume

Skills (7)

Tested
Customer Service (Call center env.)
My Score
avg
Customer Service
My Score
avg

Employment

Laurus International
Sales Agent, Quality assurance Supervisor
2010 - 2012
As a sales agent my duties were to establish rapport with the customer, uncover a customers needs, present ideas and services which meets those needs and finally move the discussion to a successful...
Nearshore Call Center Services
Bilingual Customer Service agent
2008 - 2009
Bilingual customer Service Agent for Medicare.

Education

Bristol community College
Associate Degree
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
grecia-fleury1
Type
Individual
Member Since
October 2014
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grecia f. | Elance

grecia f.