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Rolando B. | Elance
 
176985602337900
Last Sign-in: Jan 26, 2015

Rolando B.

Tagalog Translator / Customer Service / Bing Ads
   Philippines
  |   Manila, Metro Manila
  |  1:10 pm Local Time

Overview

Minimum Hourly Rate $4

MY VISION & MISSION:
- To fullfil my commitment.
- To apply the knowledge I have acquired from my experiences over the past years.
- To learn more from the challenges that I will or may encounter.
- To build a good professional relationship with oDesk employers and other freelancers.
- To build a good and reputable oDesk profile.

SUMMARY:

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Skills (10)

Tested
Phone Support
Customer Service
Helpdesk
Telephone Skills
Chat Support
Email Handling
Data Entry
English
English Language
My Score
avg
English Sentence Structure
My Score
avg
Translation English Filipino
Translation Filipino English

Service Description

I have been working as a Customer Service Representative and Back Office Agent off oDesk. My job experiences over the past years honed my skills in communication via phone, email and chat. I have also utilized ticketing system in my previous job so learning new ticketing platform will not be a huge hindrance for me to perform my task.

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Employment

Arvato Bertelsmann
Service Professional (non-Elance)
2012 - 2014
This is a Business Process Outsourcing (BPO) company. Our communication channels were phone, email and chat. I worked as a Service Professional for a client that provides Pay-Per-Click (PPC)...
Alta Resources
Back Office Agent (non-Elance)
2011 - 2012
This is a Business Process Outsourcing (BPO) company. I was hired to become part of a seasonal project to worked for an online store client. Part of my job were the following: 1. Validate...
Overview  |  Job History  |  Resume/C.V.

Keywords

Filipino Translation Tagalog Translation Customer service Email support Chat support Phone support Data entry
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
greymon_24
Type
Individual
Member Since
January 2015
Elance URL
Verifications
0
Rolando B. | Elance

Rolando B.