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Shikha G. | Elance
 
176985602337900
Last Sign-in: Jun 2, 2012

Shikha G.

RIM -CCNA certified-4.5 yrs
   India
  |   Ahmedabad, Gujarat
  |  10:09 am Local Time

Overview

Minimum Hourly Rate $11

I am a Graduate in Computer Science with CCNA certification and looking forward to get CCNP by the coming yr. I have been in RIM(Remote Infrastructure Management) services for last 4 yrs in different organizations where I was associated with projects like BT,Verizon and Dixons. During my tenure, I came across different technologies but networking appealed me the most.

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Skills (10)

Tested
Active Directory
Windows 7 Administration
Network Administration
TCP/IP
Microsoft Windows Server
Vlans
Nat
Access Lists
Excellent Communication skills
Customer service

Employment

Wipro Infotech
Sr.Engg-network management
2010 - 2011
BT's Rim services are handled by Wipro infotech where I was a network engg. and was involved in router configurations(Giving Ip's, setting up Vlans, access lists) for BT's clients. Basically, the...
HCL Comnet
Sr. Service desk Analyst-End user computing
2007 - 2008
It is RIM project taken care by HCL Comnet for Dixons (UK) which is Retail Chain in UK.It is a B2B process. I was responsible for taking all the first level calls, document all the issues faced,...
HCL Technologies
Technical Support Offier
2006 - 2007
It is a BPO operation run by HCL Technologies for British Telecom. I was responsible for taking incoming calls from end users and troubleshoot DSL/Broadband related issues.

Education

Delhi University
B.Sc(h) Comp.Sc
2002 - 2006

Keywords

Cisco CCNA Vlan Acces lists Routing switching Nat
My Snapshot
IT & Programming
1
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Identity
Username
groveshi
Type
Individual
Member Since
May 2012
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Shikha G. | Elance

Shikha G.