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Absolute Software Solutions | Elance
 
176985602337900
Last Sign-in: Jan 20, 2012

Absolute Software Solutions

IVR and CTI CONSULTANTS
   United Kingdom
  |   watford, England

Overview

Minimum Hourly Rate $33

Over 5 years of experience in Telecom domain, carrying blended expertise in IVR and CTI.

This consists of:

• Service Design, Technical Design and Consulting experience.
• Consulting / implementation and support experience on below components.
o Genesys CTI and Framework
o Genesys Outbound, Reporting, Work Force Management
o Genesys voice&non-voice Routing
o Cosmocom, Voxeo and Genesys IVR platforms

• We can help you in Bringing Into Service and training Engineers for a new contract.
•We have excellent routing design, implementation and...

Read More »

Skills (10)

Tested
CTI-Genesys CTI
IVR-Genesys Voice Portal (GVP)
Cosmocom IVR platform
Routing-Genesys voice and non-voice Inbound Routing
Outbound-Genesys Outbound
Predictive dialing with Avaya call cl
Reporting-Genesys Reporting – CCPulse
CCA
WFM-Genesys WFM suite – WFM Config. Utility

Keywords

My Snapshot
IT & Programming
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
guruarunachala
Type
Individual
Member Since
January 2012
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Absolute Software Solutions | Elance

Absolute Software Solutions