I have more than 20 years experience in various database and systems administration roles.
Technical support and system administration roles are my speciality field. I am an advanced problem solver and an excellent communicator.
I believe strongly in offering value added service. I focus on finding solutions to problems quickly, using as much automation as possible. My approach is to evaluate the problem, research solutions, implement, test, document and record solution in a screencast.
When I offer support solutions for technical...