Cyberia Communications

Because you want more than good enough!
   United States
  |   Northborough, MA

About the Company

Cyberia Communications provides internet related services and tools, including domain name registration, shared website hosting, virtual and managed private server hosting, ecommerce hosting with the MIVA 5.x , Magento, or Zen Cart shopping cart systems, GeoTrust web security certificates, professional and award winning website design and development, Accrisoft Freedom CMS website and blog development and management, Joomla CMS website development and management, Microsoft Expression website development, general website management, website copyrighting, professional search engine optimization and submission (seo), promotional email tools, fax-to-email services, pay-per-click program setup and management, online press release preparation and distribution, and Microsoft Exchange Server 2007 email services.
Service Description
We are a US based "virtual" company. We have been in operation since 1996, when the Internet was in its infancy, and we have witnessed and overcome just about every challenge the Internet has to offer. We have been through an Internet "boom" and unfortunately, also an Internet "bust". We've seen websites start from nothing, become successful practically overnight, and then fall out of favor and disappear from the Internet even faster. We've seen trends develop, change, and then change again. We've worked with hundreds of small businesses, some with separate brick-and-mortar stores, others just doing business online. And we've helped a few business owners build startup companies into major operations with six or seven figure annual incomes. We've worked for major national corporations in fields like marketing, telecommunications, transportation, software development, and insurance, among others. We've also worked for individuals, mom-and-pop stores, government agencies, political candidates, and television celebrities. We have even built several successful online businesses of our own. In short, we know what it takes to be successful online!

We have a team of a half-dozen designers, programmers, artists, and system administrators physically located in different parts of the US, but all work is coordinated through our main office in Ithaca, New York, which is located in central New York just south of Syracuse. All of our work in done in the US, and we are easily accessible via toll free number, Microsoft and Yahoo IM, and regular email.

We have designed and/or built over 350 websites, and currently manage over forty. We specialize in assisting small businesses, especially those just starting to do business online. Our customers will be happy to testify to our professionalism, dependability, and creativity. We understand that doing business online is all about communicating your message in a credible, professional manner. That's why we strive to develop standards based websites that are distinctive, carefully structured, rich in content, quick loading, and easily navigated. We are experienced in all aspects of website design and development, including HTML, dynamic HTML, XHTML, PHP, layout and design, content writing and editing, java and JAVA SCRIPT programming, cascading style sheets, Microsoft Visual Studio, Dreamweaver, MySQL databases, XML, graphic arts, photo scanning, retouching and editing, animation, CGI programming, VBScript, streaming audio and video, shopping cart systems (MIVA 4.x, MIVA 5.x, 1ShoppingCart, X-Cart, Zen Cart, OSCommerce, CRELoaded, Magento, SecureNetShop, ShopSite, and others), CMS systems, online forms, online surveys, data collection, and data analysis. We can, of course, also design Wordpress blogs, logos, website templates, FaceBook pages, eBay pages, HTML emails, popup ads, banner ads, and/or website graphics components. We also offer a variety of other services to our customers, including domain name registration, shared website hosting, virtual and managed private server hosting, ecommerce hosting, GeoTrust web security certificates, professional and award winning website design and development, Accrisoft Freedom website development and management, Joomla website development, general website management, website copyrighting, professional search engine optimization and submission (seo), promotional email tools, fax-to-email services, pay-per-click program setup and management, online press release preparation and distribution, Microsoft Exchange Server 2007 email services, emembership management tools, McAfee desktop security protection, and Iron Mountain PC data backup.
Licenses
HTML Writer's Guild
Membership
Awarded: 1998
Education
University of Iowa
Doctorate in Communication Studies
1981 - 1989
University of Michigan
Master of Arts in Communication Studies
1979 - 1981
University of Michigan
Bachelor of Arts Degree in Public Communication and Psychology
1973 - 1977
Employment
Cyberia Communications
Owner
1997 - Present
Ithaca College
Assistant Professor of Communication
1993 - 1997
My primary responsibilities included teaching courses on business and professional communication, interpersonal communication, and social science research methods (including questionnaire design, survey research methods, and statistical analysis).
Purdue University-Ft. Wayne
Assistant Professor of Communication
1987 - 1993
Primary duties included teaching courses on business and professional communication, interpesonal communication, and research methods. Also served as faculty advisor to student chapter of International Association of Business Communicators.
University of Maine
Assistant Professor of Communication
1986 - 1987
Year Founded
1996
Number of Employees
1-5
Payment Terms
For website design, we require 50% of the total payment due upfront as a retainer, the other 50% due when the completed website is delivered to the owner or goes online. (If the project is cancelled by the customer before completion, we reserve the right to retain a portion of the retainer to cover any work that was completed prior to cancellation. For projects cancelled by the customer after completion or substantial completion, the customer may be billed for the entire agreed on price--minus hosting costs--even if the site never goes online). We can also offer website hosting on our own UNIX or Windows servers, with prices and terms varying depending on platform and length of contract. For hosting, we do offer a full 30 day money back guarantee on all accounts. Turnaround time for website design depends on the complexity of the project, but typically never exceeds 4 weeks (for complex ecommerce sites). For small, informational "brochure" type sites, logos, or personal sites, turnaround time is typically one to two weeks. All projects and work toward completion of projects is handled on a first come first serve basis, unless otherwise specified. For website management services, we typically charge a flat fee of $20 per hour, and we provide 24 hour turnaround maximum on minor revisions, additions, submitted through our convenient support ticket system, etc. More extensive revisions are typically completed within 72 hours. All website management tasks are handled on a first come first serve basis, unless we specifically state otherwise.
References
Richard Ambrose
Judge Dick Ambrose, Ohio, Judge
Built website for 2006 political campaign; hosted website; setup website using Accrisoft Freedom website development and management system.
William Warren
Aerosphere Online, Owner
Set up website and MIVA shopping cart system; also providing virtual server hosting.
Steven Blackburn
LearnWatercolors.com, Owner
Designed and set up website; currently provide hosting and shopping cart services for website.
Bill Hyman
MLM Central, Owner
Designed, set up and host three website for this customer; provide all website management services.
Oreste D'Aversa
OresteDAversasWebsites.com, Owner
Manage 9 websites for this customer, both html and ASP; host one website; provide monthly website promotion services.
Lawrence Simon
Consumer Savings Online, Owner
Designed and developed website; setup website with MIVA shopping cart system; provide virtual server hosting for website; provide website management services.
Aras Baskauskas
TundraGear.com, Owner
Designed and set up website for this customer; also provide hosting and ShopSite shopping cart services for tundragear.com website. Also host two other websites for this customer. Mr. Baskauskas was the winner of the TV show Survivor-Panama in 2006.
Stephanie Spikell
Expert Resumes, Owner
Developed and set up website; currently provide hosting services for website; provide periodic website management services; search engine optimization services
Niall Cronnolly
Eagle Investigative Services, Inc., Owner
Designed and developed several websites for this customer; currently provide hosting and shopping cart services for three websites; provide website management services
Irene Vega
Global Health and Beauty, Owner
Designed, built, host, and manage website for this customer.
Nancy Martin
Nancy Martin Appraisals, Owner
We have hosted this customer's website on our servers since November of 2000.
Tim O'Connor
Maxion Software, Owner
Provide web site managment services for 13 web sites. Also designed and built five web sites for this customer. Search engine optimization and submission for 13 websites.
Felicia Rankin
eMarinePX.com, Owner
Set up website with MIVA shopping cart system. Host and manage this customer's web site. Provide virtual server hosting for website. Provide all search engine optimization services for this customer.
John Madzelonka
MadZ Software, Co-owner
Designed, built, and host over 35 websites for this customer. Also, provide domain name registration services and website hosting for all of these websites; perform all website management tasks and website promotion services; provide customer support services for sofware products
Kevin Kapaun
Specialty Java Coffee, Owner
Designed, built, host, and manage several web sites for this customer. Also assist with promotions on SpecialtyJava.com site.
Matthew Bell
ATV Outfitters, Owner
Designed, built, host, and manage website for this customer
Kevin Bowman
Bowman Orchards, Owner
We designed, host, and manage this customer's website.
Moshe Doman
Combined Distributors, Inc., Owner
Designed, built, host, and manage eight websites for this customer.
Wayne Kiefer
Kiefer's Small Appliance Repair Center, Owner
We host and manage this gentleman's business website.
Joel Murphy
RainflowerEssence.com, Owner
Built website for this customer using MIVA 5.5 and pre-existing design template.
Cyberia Communications | Elance

Cyberia Communications