Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

YVONNE A. | Elance
 
176985602337900
Last Sign-in: Oct 9, 2014

YVONNE A.

success is always a choice
   Philippines

Overview

Minimum Hourly Rate $5

Well, I have all of the skills and experience that youíre looking for and Iím confident that I would be a superstar in this role.

Itís not just my background leading successful projects for my company ó or my people skills, which have helped me develop great relationships with my team and Supervisors/Managers, cients, and senior managers alike. But Iím also passionate about this industry and Iím driven to deliver high-quality work.

Read More »

Skills (10)

Tested

Service Description

I almost feel like the job description was written with me in mind. I have the 6 years of experience in a call center industry doing various types of support youíre looking for, a track record of successful projects, and proven expertise in agile development processes.
I used to answer inbound calls as well as making outbound calls to assist customers who have specific inquiries i.e ( billing and services) Build customerís interest in the services and products offered by the company.
Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquires. Evaluate account status at point of contact by analyzing information and recommending solutions to resolve the customerís issues. With my experience in sales as we also offer our products which we support, I believe I can be of great help to improve the sales quota . With my problem solving skills I know I can do things that are required on my position.

At the same time, I have developed my communication skills from working directly with different kind of customers and senior managers, which means I am well prepared to work on high-profile, cross-department projects. I have the experience to start contributing from day one and I am truly excited about the prospect of getting started.


Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

Iím driven to deliver high-quality work.
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
hafsah_r
Type
Individual
Member Since
September 2014
Elance URL
Verifications
0
YVONNE A. | Elance

YVONNE A.