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Hana Dickman | Elance
 
176985602337900
Last Sign-in: Aug 25, 2016

Hana Dickman

A highly skilled customer service specialist
   United States
  |   woodhaven, NY
  |  12:59 am Local Time
Sep 25, 2012|Telemarketing|Private|Completed
Aug 22, 2012|Other - Sales & Marketing|Private|Completed
Jul 25, 2012|Research|Private|Completed
Jul 18, 2012|Other - Administrative Support|Private|Completed
|
5.0

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Skills (9)

Tested
English
U.S. English Basic Skills Test
My Score
avg
Passed
English Grammar
HTML
HTML5
PHP
Joomla!
WordPress
Adobe Dreamweaver
Adobe Photoshop

Service Description

Employment

Holiday Events, New York, NY 10003 (Newyears.com)
Client Support, Administrative Support, Marketing
2005 - Present
Answers support emails and calls Responsible for email marketing and Social Media Adds new website content daily (event and venue listings) Prints hard tickets for customers and promoters ...
Clubplanet LLC
Account Manager, Receptionist
2012 - 2012
Provides assistance to customers and clients daily - email/phone Handles online marketing and social media Updates website content daily Ensures clients' needs are met/satisfied Ensures...
Wantickets, New York, NY 10036
Client Support, Administrative Support, Marketing
2005 - 2011
***** Wantickets.com and Newyears.com were owned by one company until 2011 - Track Entertainment Answers support emails and calls daily Handles email marketing, creates dedicated email blasts...
IBM Daksh, Makati City Philippines
Customer Service Representative
2009 - 2009
Worked full time as a call center agent servicing Spint PCS in the US helping customers sign up, addressing technical and billing issues, upselling new products and services of the phone company

Education

AMA Computer College, Philippines
HTML and Java Programming
2005 - 2005
Informatics, Philippines
SQL Server
2005 - 2005
Silliman University, Philippines
BS Computer Engineering
2000 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
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Clients
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Private
Private
Total
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Identity
Username
hananizzi
Type
Individual
Member Since
October 2010
Elance URL
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Hana Dickman | Elance

Hana Dickman