Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Karen G. | Elance
 
176985602337900
Last Sign-in: Mar 2, 2014

Karen G.

Professional Customer Support Agent.
   Canada
  |   Oshawa, Ontario
  |  6:10 am Local Time

Overview

Looking to acquire a position which will utilize my training, past work experience, and skills to the benefit of my clients needs.

I have a BA degree in psychology. My degree and job experience has allowed me to gain valuable interpersonal skills. I also have over 5 years' experience as a Customer Service Agent.

I am professional, trustworthy, dependable, and take pride in my work. I am self-motivated, detail-oriented, productive, efficient, and organized. I am excellent at multi-tasking, and have excellent written and verbal skills....

Read More »

Portfolio

Provided professional, quality Customer Service

Skills (10)

Tested
Email Handling
My Score
avg
Office Skills Test
My Score
avg
Passed
customer service
sales and marketing
chat
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Telephone Etiquette Certification
My Score
avg

Service Description

- Customer Service Support Agent

-trouble shooting, resolving issues, purchases/returns, providing assistance.

- Data Entry- 65 WPM

- Book keeping

- Email Handling

- Administrative Assistant



Read More »

Employment

Carruthers’ Creek Community church
pre-school leader
2009 - Present
-Pre-School leader
DLC Residential Services
Resource Trainer Supervisor
2000 - 2007
-managing client caseloads -wrote, and implemented individual program, and treatment plans -train new staff -complete staff supervisions -write clear, concise reports -communicate effectively...
Canadian Tire
Customer Service Agent
1996 - 2000
-purchases/returns -telephone support -conflict resolution

Education

York University
BA Psychology
1996 - 2000
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service Agent
Chat Agent
Data Entry
Email Handling
Professional
Trustworthy
Dependable
Efficient
Excellent interpersonal Communication and written skills.
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
hardworker999
Type
Individual
Member Since
February 2014
Elance URL
Verifications
0
Karen G. | Elance

Karen G.