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Harris Gurango | Elance
 
176985602337900
Last Sign-in: Apr 13, 2015

Harris Gurango

Professional Customer Service Associate
   Philippines
  |   Bacoor, Cavite
  |  7:48 am Local Time

Verified Freelancer

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Overview

Minimum Hourly Rate $5

I have been with business process outsourcing industry since August 2010. I'm very confident to analyze problem and adapt myself in a fast pace environment. I can focus myself into something so I can easily grasp and resolve the situation.

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Portfolio

This certificate was given to me for being one of the top 20 agents for 3 consecutive...
I was one of the agent who got the highest save rate in our campaign.
I had no absences, lates, over breaks, etc.

Skills (4)

Tested
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Active Listening
Microsoft Office
Telephone Skills

Service Description

I graduated from prestigious computer school in Manila taken up Bachelor of Science in Electronics and Communications Engineering. I can analyze, focus and putting my mindset to something relevant to the task at hand.Meeting a deadline is my objective. I was a Technical Service Engineer who was always in the field to provide service assistance to our clients.So, customer service is not only my skills but I can provide technical hands on relating to electrical,electronics and basic pnuematics.





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Employment

IBEX PHILLIPINES INC.
Level 3 IB Customer Service Representative
2012 - 2015
Teletech
Retention Specialist
2011 - 2012
Affiliated Computer Services, Xerox Company
Customer Service Representative
2010 - 2011

Education

AMA COMPUTER UNIVERSITY
Electronics and Communications Engineering
1998 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
harrisgurango
Type
Individual
Member Since
January 2015
Elance URL
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0
Harris Gurango | Elance

Harris Gurango