Planning, Analysis of IT-Infrastructure & Data Centre Management. Administration of MS Technology Servers, Network Devices-Switches, Firewalls & Routers Deployment, Commissioning and Administration of Windows 2003 / 2008 networks. Installation and commissioning of Network /FPM (Finger Print Machine) /POS/Application Servers /Database Server (Oracle/MS SQL) .Systems Administration & Network Support / Application Administration/ ERP Support & Reporting. Hardware and Software Installations -Blade Server Technology / End User Support .Business continuity plans and Disaster recovery Solutions / Service incident tracking & Management MIS Reporting/Project Management.
Server Administration,Network design and administration,PABX Administration,Backup Administration,Disaster Recovery management,NAS Administration,Hosted Exchange Administraion,Vm Ware Tools & Esxi Server.
Microsoftฎ Certified IT Professional MCITP
2010 - 2010
University College Of Engineering,Kariyavatoom
B-Tech, Computer Science
2001 - 2005
Dorsch Holding GmbH
2010 - Present
Plan, design, control of IT infrastructure functions (operation, installation, selecting, managing, procuring IT equipments, computer HW, OS, LAN OS, Internet and PC packages)
Manage and lead the IT team
Implementation and continuous maintenance and enforcement of IT policies, procedures and standards
Manage and Participate in preparing IT budget, short and long term planning for IT
Promotion of technology utilization and improvement of company business flow and reducing cost.
Implement IT Helpdesk using OTRS to monitor, evaluate performance of IT staff and set objectives for performance
Monitor and improve section productivity and support to end users
Maintain morale of subordinates and improve their capability through formal or on-the-job training
Managing and maintaining NEC analogue Phone system
Hardware and Software Installations & Configuration of Win2000/2003/2008 Server, Win Professional, Win XP Pro,Ubuntu
Installation & Configuration of Switches, Routers, VLAN,WAP's and Firewalls, Workgroup & Domain Configuration, Installation & Configuration of TCP/IP
Configuration and Implementation of File, Print, DNS, DHCP,IIS, Forefront TMG, DFS, RIS, FTP- Servers, Hosted Exchange Server 2007, WSUS, Bandwidth Management Software's & Backup Server
BinDawood Group Of Company
2008 - 2010
Plan, Design and implementation of the Network infrastructure for the New Supermarket and Restaurants.
Yearly Support and Maintenance plan for the Supermarket and Restaurants.
Provided technical assistance to more than 22 Companies staff and Super/Hyper Market & Restaurants Point of Sales Machines, Weighing Scale, Barcode Printers, assisting with network access, printing, and application software operation.
Assisted IT team for administration of a network of more than 500 users, spanning several other City Offices.
Manage and monitor the jobs such as back up and end of the day in JDA implemented in AS/400 -I5
Provided complete IT support to the inventory team doing inventory with Intermec CN2 PDT.
Power User in JDA Merchandise Management System and Redesign the database of JDA for Galler Warehouse. Give technical support to business people in JDA to maintain the warehouse system
Implementation and maintenance of data backup, NAS, and disaster recovery procedures
Implementation and maintenance of data security including those for any classified or sensitive automated data processing information, also including access control and virus prevention and control
Support end users and IT computer equipment
Installing, Configuring, Maintaining & Troubleshooting of Cisco Routers and Manageable Switches for centralized administration.
Installing ,Configuring, Maintaining & Troubleshooting Micros RES SERVER ,WS4 & Printers
Configuring\Administering Domain Users and Groups.
Configuring Windows server 2000, server2003,Server 2008 services like ADS, DNS, DHCP, and WINS & IIS. ISA server, MS SQL server, Apache Web server,Exchange server
Global Data Solutions
2006 - 2008
SYSTEM BASED BACKUP OPERATIONS, TCP/IP SETTINGS, GROUP POLICY SETTINGS, IIS MANAGEMENTS AND PRINTER MANAGING, REMOTE SOFTWARE INSTALLATIONS, VIRUS REMOVALS AND HARDWARE TROUBLE SHOOTING. SETTING UP LAN CONNECTIONS AND MAINTAINING THE NETWORK, FIREWALL SETTINGS, UPDATE CONFIGURATIONS. CONFIGURING AND TROUBLESHOOTING OF VARIOUS SERVICES LIKE DNS, ACTIVE DIRECTORY, DHCP, WINS AND VPN.
NETWORKING: LAN/WAN, TCP/IP, ETHERNET (10/100/1000), DHCP, DNS, SMTP, WINS. MONITOR AND TROUBLESHOOT WAN AND ROUTERS, CONNECTIVITY ISSUES, HARDWARE, AND SOFTWARE. INSTALL AND CONFIGURE HARDWARE, SOFTWARE, AND OPERATING SYSTEMS