My name is Genela Hardin. I am a freelance software quality assurance testing professional with over 20 years of experience.
Over the years I have Coordinated & Managed the testing effort of all test types; Designed & Implemented Process Improvement to the Software Quality Assurance effort of a department; Wrote Test Plans and Test Cases; Executed Test Scenarios; Designed & Built Test Matrices and Checklists that displays the objective and outcome of tests translated to statistical information to provide the leadership team, such as stakeholders with the status of the Testing Cycle throughout the SDLC.
Recommendations can also be found on my LinkedIn Profile: http://www.linkedin.com/pub/7/74a/529
* Software Testing
- Distributed Applications
- Protocols: PCI, HIPAA, etc.
- Web & e-Commerce
- PC & Apple (Mac) Platforms
- Mobile Devices: Blackberry, iPhone, iTouch, etc.
- Other Technologies: VPN, Cart Merchandising, Flash, Telephony, etc.
* Test Case Design
* Test Planning
* Defect/Issue Writing
* Test Case/Test Scenario
* Test/Business Analysis
* Software Quality Assurance
* Process Improvement
American Software Testing Qualifications Board
Certified Tester, Foundation Level
We first agree on the scope of the work to be performed and establish communication channels to be used such as PMB, IM, Email, etc. During the first meeting we establish deliverables and delivery dates and a payment schedule.
An up-front payment of minimum 25% will be required to start the work after the scoping has been agreed. Additional payments can be tied to deliverables and/or timeline of the project. All payment must be complete on last deliverable.
For small projects (under $1000) an up-front payment of 50% will be required to start the work after the scoping has been agreed upon.
A discount ranging from 5 to 20 billable hours, based upon the size of the project, which will be discussed prior to work, being started on the project will be applied to the final bill.
Varolii Corporation, QA Manager
As a more senior level QAE2, I assist the Lead and Test Manager with policies and procedures for the Testing processes of the group. Develop write and execute test plans for a variety of telecommunication types of applications with diverse usages ranging from collections to marketing by performing system and integration testing on validating the navigation of the call flow; retry strategy for different call results; IVRs; locate features; rescheduling features; as well as best practices. Perform Risk Analysis as well as provide estimates to management for upcoming testing activities for a project. My accomplishments during my tenure:
 Acquired Testing Certification - ISTQB/ASTQB CTFL
Mentored new QAEs to company and industry standards
 Implemented a New Hire on boarding process
 Contributed to Process Improvement for the Services QA TEAM
Planned and tested applications written specifically for the Accounting, such as Fixed Assets, Chargeback, Budget Allocations, and the Human Resources Departments. Applications were web based utilizing Lotus Notes, Microsoft Access or written in C++, as a regular Windows type of application. Assisted Business Analyst with transforming use cases into testable requirements and user with design and analysis of specifications before the test procedures were implemented. Utilized automated test tools (WinRunner) for regression testing. Utilized MS Project to track the Work Items I tested and the progress of each task. Wrote test scripts and test plans for each project (work item). Tracked problems and issues with the software application by writing PERs (Problem Error Reports). I tested Internet products such as the Kiosk and the Commercial Web site on various platforms. Analyzing automated tools for web testing. Worked with EDI Developers and analysts to create order entry for commercial web site to process orders over the Internet for corporate business clients.