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Raheel M. | Elance
 
176985602337900
Last Sign-in: Feb 28, 2015

Raheel M.

Virtual Administrative Assistant / C-S Specialist
   Pakistan
  |   Rawalpindi, Punjab

Verified Freelancer

Raheel M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

I always like to exceed people's expectations and have the focus and drive to provide results in an expedient and efficient manner. I am skilled in many different areas from the administrative with 100wpm and skilled in Microsoft software. I also excel at research and follow up. I look forward to helping you to streamline and be more efficient so you can achieve your goals.

Over the years I have been working in Corporate Industry and recognized for integrity, strong management and leadership, follow-through, front line customer handling...

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Jan 24, 2015|Virtual Assistant|Private|Working
Jan 27, 2013|Technical Support|Private|Completed

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Portfolio

Skills (10)

Tested
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
General Office Skills
Microsoft Windows Server
Helpdesk
Windows XP Administration
Microsoft Word

Service Description

_______________________________________________________________

I'm an empathic communicator with vast experience of inbound / outbound campaigns. I am self starter, reliable and result oriented individual. I can multi task and multi-think effectively. I am business level proficient in oral and written English language communication and listening skills. I value your time and quality commitments and will take whatever steps are necessary to honor them.

________________________________________________________________

Skills:

- Professional Speaking Voice

- Meticulous Attention to Detail

- Communications Coordination Specialist

- Incredibly Consistent Language Accuracy

- Ability to pacify upset Customers when needed

- Regular & consistent attendance and punctuality

- Ability to troubleshoot & follow-up on different issues.

- Administrative level knowledge over MS Family Products.

- Highly adaptive, and a fast learner.

- Thrives in learning /working with new work platforms

Services:


* Administrative Support

* Email / Ticketing support

* Live chat services

* Data Entry

* Internet Research

* Event planning

* Reservations / Dispatch

* Word Processing (MS Word)

* Spreadsheet (MS Excel)

* Presentations (MS Power Point)

* Technical support services

* Software support services

________________________________________________________________

* Extremely proficient / Expert Typesetter...

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Employment

Fauji Fertilizer Company Ltd, Head Office
Confidential Assistant to Manager Procurement
2014 - Present
National Logistics Cell
Coordinator, Director General's Office, HQ
2012 - 2014
Responsibilities: Action on Director Generalís daily incoming mail, forwarding miscellaneous correspondence to concerned branches / departments, strategic business units, independent business...
Joshua Management LLC
IT Support Staff
2011 - 2011
Centre Sales Representative / IT Support Staff
Task Us.Inc
Virtual Assistant
2010 - 2011
Sunnys Worldwide Chauffeured Transportation
Tracker for Worldwide Dispatch
2007 - 2010
- Assistant to Chief Farm Officer (CFO), DC Office - Tracker for Nationwide & Worldwide Dispatch Operations - Offshore Assistant to Operations Manager New York Office - Front-line Dispatch Officer,...
Noor Electronics
Operations Manager
2002 - 2007
Event Organizer, Sound Recordist, Technical Support Specialist.

Education

FBISE, Islamabad
Matriculation
-
Punjab University
Bachelors of Arts
-
PBISE Rawalpindi
Intermediate
-

Keywords

Administrative / Customer-Support
Technical-Support
Live-chat Live-Help-Desk Phone-support Data-Entry-Specialist Internet-Research Lead-generation Outbound-sales Database-Administration Network-Administration Windows-Administration Google-Docs Microsoft-Office Internet-Research Internet-Applications Skype Chat-Support English Translation-English-Urdu Audio-Production Luxury-Transport-Dispatcher Dispatch Aleph Picasso-Operator Reservations MS-Word Specialist-Expert TypeSet
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
1
0
51
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
havvx
Type
Individual
Member Since
June 2012
Elance URL
Verifications
0
Raheel M. | Elance

Raheel M.