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Raheel M. | Elance
 
176985602337900
Last Sign-in: Apr 11, 2014

Raheel M.

Administrative / Customer Support Specialist
   Pakistan
  |   Rawalpindi, Punjab
  |  1:24 am Local Time

Verified Freelancer

Raheel M.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $9

Data Entry Professional - T.Speed: 100+ wpm - Tracker for Worldwide Dispatch - Customer Support Specialist - Administrative Assistant - IT-Person

Over the years I have been involved in the Information Technology Industry as a student, employee and trainer. Recognized for integrity, strong management and leadership, follow-through, front line customer handling and interpersonal communications. I can handle your every day task, both business & personal.

Skills:

- Professional Speaking Voice
- Meticulous Attention to Detail
-...

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Jan 27, 2013|Technical Support|Private|Completed

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Portfolio

Spoke with all the clients after confirming their driver's location (Tracked flights...
Driver was On Location for Mr. Casan and I was actually speaking with him at the moment...

Skills (10)

Tested
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
General Office Skills
Microsoft Windows Server
Helpdesk
Windows XP
Microsoft Word

Service Description

_______________________________________________________________

I'm an empathic communicator with experience in handling various types of phone calls (inbound/outbound). I am enthusiastic, reliable, self starter and result oriented. I can multi task and multi-think effectively. I am business level proficient in oral and written English language communication and listening skills. I can provide you a world class service on following at reasonable cost:-

________________________________________________________________

* Administrative Support

* Email / ticketing support

* Live chat services

* Data Entry (online/offline)

* Internet Research

* Event planning

* Reservations / Dispatch

* Word Processing (MS Word)

* Spreadsheet (MS Excel)

* Presentations (MS Power Point)

* Technical support services

* Software support services

________________________________________________________________

* Extremely proficient Typesetter - Typing Speed 100+ wpm

________________________________________________________________

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Employment

Fauji Fertilizer Company Ltd, Head Office
Confidential Assistant to Manager Procurement
2014 - Present
National Logistics Cell
Coordinator, Director General's Office
2012 - 2014
Joshua Management LLC
IT Support Staff
2011 - 2011
Task Us.Inc
Virtual Assistant
2010 - 2011
Sunnys Worldwide Chauffeured Transportation
Tracker for Worldwide Dispatch
2007 - 2010
Administrative Assistant to CFO - Outlines: Communication with drivers, passengers & affiliates all over the world using computer & VOIP phones, Assigning runs, checking reservations for errors....
Noor Electric Works
Operations Manager
2002 - 2007
Event Organizer, Sound Recordist, Technical Support Specialist.

Education

FBISE, Islamabad
Matriculation
-
PBISE Rawalpindi
Intermediate
-

Keywords

Administrative / Customer-Support
Technical-Support
Live-chat Live-Help-Desk Phone-support Data-Entry-Specialist Internet-Research Lead-generation Outbound-sales Database-Administration Network-Administration Windows-Administration Google-Docs Microsoft-Office Internet-Research Internet-Applications Skype Chat-Support English Translation-English-Urdu Audio-Production Luxury-Transport-Dispatcher Dispatch Aleph Picasso-Operator Reservations MS-Word Specialist-Expert TypeSet
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Elance Level
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  • 12 months
  • Lifetime
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Private
Private
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Identity
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havvx
Type
Individual
Member Since
June 2012
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Raheel M. | Elance

Raheel M.