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Henry Alvarez, Jr. | Elance
 
176985602337900
Last Sign-in: Dec 8, 2014

Henry Alvarez, Jr.

   Philippines
  |   Mandaluyong City, Metro Manila

Overview

With solid above nine (9) years working in the BPO industry.

Roles handled: CSR. TSR. Sr. TSR. Team POC. Voice and Accent Mentor. Talent Acquisition Specialist. Talent Acquisition Development Specialist. Talent Acquisition Marketing and Communications Specialist.

Progressive years of exposure in Talent Acquisition. Started as a Global Talent Acquisition Specialist and in less than a year time was promoted to become part of the Talent Acquisition Development Team. Then, was once again promoted to be part of the Talent Acquisition Marketing...

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Portfolio

Skills (10)

Tested
Training
Leadership
Communication
Recruiting
Management
Talent Acquisition
Process Improvement
Human Resources
Technical Support
Interviews

Employment

TeleTech
Global Talent Acquisition Specialist - Recruiter
2012 - 2013
RESPONSIBILITIES: ? Worked hand-in-hand with Talent Acquisition Marketing and Onsite Talent Acquisition Specialists based in the United States in sourcing candidates via the company’s career portal...
IBM Global Process Services
Sr. Specialist for Operations Support Center
2011 - 2012
RESPONSIBILITIES: ? Monitored IBM BusinessTone operations via IBM’s computer software ? Received and analyzes electronic mails for appropriate actions ? Investigated technical issues on document...
Accenture
Technical Analyst
2009 - 2011
SPECIAL TASK: Acted as Point-of-Contact (POC) for WE@Accenture, an Accenture-wide program which requires and encourages employees to contribute bright ideas that will improve current company...
TeleTech
Technical Support Specialist
2005 - 2007
For a Digital Subscriber Line Project RESPONSIBILITIES: ? Gave technical support and troubleshooting DSL connectivity issues. ? Processed customer requests like checking order status ? Answered...
Advanced Contact Solutions
Customer Service Representative
2004 - 2005
RESPONSIBILITIES: ? Gave quality and best customer service experience ? Promoted Globe and Touch Mobile's new services and promos ? Answered customer complaints and giving solutions to them ?...
Globe Telecommunications
HR Recruitment Staff Assistant
2004 - 2005
RESPONSIBILITIES: ? Reported directly to Staffing Operations Head ? Assisted the Psychometrician in administering examinations to applicants ? Checked, interpret and encoded examination results for...

Education

Rizal Technological University
Bachelor of Science
-
Rizal Technological University
Master of Arts (M.A.)
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
HeinzHenryJr
Type
Individual
Member Since
December 2014
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Henry Alvarez, Jr. | Elance

Henry Alvarez, Jr.