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Henry Rivera | Elance
 
176985602337900
Last Sign-in: Nov 26, 2014

Henry Rivera

Expert Customer Service, Telemarketer, sales Agent
   Dominican Republic
  |   Santo Domingo, Distrito Nacional

Overview

Minimum Hourly Rate $13

Henry Rivera.

I have a lot of experience in customer service, tech support and inbound sales Management over the phone (over 14 years) I know everything I need in order to bring value to your customers.
Customer service is what I have been doing the last 15 years of my live, I know pretty much everything about it: How to take ownership of the call, how to keep control of the call, how to manage the handling time, how to assume the sales, how to pitch product effectively, how to show empathy, how to properly open and close the call, how to...

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Skills (10)

Tested
I am able to take calls
I am able to provide customer satisfaction
First call resolution
Manage average handling time
Take ownership of the call
Keep call control
assume the sales
pitch product
make proving questions
close sales
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
henryrivera123
Type
Individual
Member Since
November 2014
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Henry Rivera | Elance

Henry Rivera